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- Tasks: Create workshop manuals and evaluate serviceability for new vehicle designs.
- Company: Join a leading automotive company in Coventry with a focus on innovation.
- Benefits: Competitive pay, flexible working environment, and opportunities for professional growth.
- Other info: Collaborative team atmosphere with exciting projects and career advancement potential.
- Why this job: Be at the forefront of vehicle design and make a real impact on service processes.
- Qualifications: Experience in vehicle maintenance or technical authoring is essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Whitley, Coventry
Contract: 12 Months Inside IR35
Role Overview
We are seeking a Workshop Manual Author / SERP (Service Evaluation and Repair Process) Engineer to support the evaluation and development of serviceability processes for new vehicle programmes, and the creation of Workshop Manuals. This is a unique opportunity to work at the early stages of vehicle design, ensuring products meet service, repair, and maintenance requirements while contributing to high quality workshop manual content.
Working within a specialist team, you will assess whole vehicle designs using virtual and physical methods, representing the voice of the customer and technician within engineering discussions. You will play a key role in improving serviceability, reducing warranty costs, and enhancing overall product quality and reputation. This role would suit an Automotive Technical Author, Vehicle Technician, or Master Technician looking to transition into a more engineering-focused environment.
Key Responsibilities
- Conduct service feasibility assessments across the full vehicle design lifecycle (kick-off to launch)
- Create detailed service feasibility reports using virtual tools and CAD models
- Create detailed Workshop Manuals for Technicians to use within dealerships
- Evaluate removal and installation processes, including tooling requirements and access constraints
- Use digital manikins to assess ergonomic feasibility and technician interaction
- Develop step-by-step repair procedures and estimate service labour times
- Identify, communicate, and drive resolution of serviceability and repair concerns
- Collaborate with programme and commodity teams to influence design improvements
- Author and maintain workshop manual content to internal standards
- Update technical documentation based on feedback from engineering and service teams
- Represent the Service organisation in cross-functional engineering forums
- Support physical validation activities on prototype and production vehicles
Skills And Experience Required
- Strong vehicle knowledge across ICE and/or BEV platforms
- Experience in technical authoring, service processes, or vehicle maintenance/repair
- Ability to analyse designs and assess serviceability and feasibility
- Strong IT literacy (Microsoft Office and related tools)
- Excellent communication and stakeholder engagement skills
- Methodical, structured approach to problem-solving
- Self-motivated with the ability to work in a fast-paced engineering environment
Desirable Skills
- Experience with CAD tools (e.g. Vis Mock-Up or similar)
- Understanding of service tooling, workshop equipment, and repair methods
- Experience with JIRA, Agile, or similar systems
- Strong report writing and documentation skills
Please note, this role is deemed inside of IR35. The Umbrella Pay Rate offered is inclusive of the Assignment pay rate, holiday pay and Apex Recruitments contribution towards Employer Costs.
Workshop Manual Author / SERP Engineer in West Bromwich employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manual Author / SERP Engineer in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work in roles similar to the Workshop Manual Author / SERP Engineer. Attend industry events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work in technical authoring or vehicle maintenance. This can be a game-changer when you're trying to stand out from the crowd during interviews.
✨Tip Number 3
Prepare for the interview by understanding the company’s products and services. Familiarise yourself with their latest vehicle designs and think about how your experience can contribute to improving serviceability and repair processes.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in the automotive world. Your next opportunity could be just a click away!
We think you need these skills to ace Workshop Manual Author / SERP Engineer in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Workshop Manual Author / SERP Engineer role. Highlight any relevant automotive knowledge, technical authoring experience, and your ability to analyse designs.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of your past work that demonstrate your understanding of serviceability processes and your communication skills.
Showcase Your Technical Skills: Don’t forget to mention your IT literacy and any experience with CAD tools or similar systems. We love seeing candidates who can hit the ground running with the right technical know-how!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you brush up on your vehicle knowledge, especially around ICE and BEV platforms. Familiarise yourself with the service processes and repair methods relevant to the role. This will not only help you answer technical questions but also show your passion for the industry.
✨Showcase Your Technical Authoring Skills
Prepare examples of your previous work in technical authoring or creating workshop manuals. Be ready to discuss how you approach writing detailed service feasibility reports and step-by-step repair procedures. This will demonstrate your ability to communicate complex information clearly.
✨Engage with the Team
Since collaboration is key in this role, think about how you can showcase your communication and stakeholder engagement skills during the interview. Prepare to discuss past experiences where you’ve worked with cross-functional teams to influence design improvements.
✨Be Methodical in Your Approach
The job requires a structured approach to problem-solving, so be prepared to talk through your methodology. Consider discussing a specific challenge you faced in a fast-paced environment and how you tackled it. This will highlight your self-motivation and ability to adapt.