At a Glance
- Tasks: Lead operational performance and drive growth in a multi-site hospitality business.
- Company: Dynamic hospitality company with ambitious growth plans.
- Benefits: Competitive salary, bonus opportunities, and a chance to shape the future.
- Other info: Join a high-performing team and create a culture of excellence.
- Why this job: Influence the direction of a thriving business and develop future talent.
- Qualifications: Experienced hospitality leader with a strong multi-site background.
The predicted salary is between 60000 - 80000 £ per year.
Location: Open across the Central Belt of the UK
Salary: Up to A GBP 150,000 + Bonus
An AMAZING opportunity for an experienced Operations Director to join a high-performing hospitality business at an exciting stage of its journey. With a significant UK footprint already established and ambitious growth plans ahead, this role will play a key part in shaping the next chapter of the business.
Reporting into the executive team, you will be responsible for leading operational performance across a large estate whilst helping build the infrastructure, people and culture required for continued expansion.
The Role
- Leading the operational performance of a substantial multi-site estate across the UK
- Driving commercial performance, guest experience and operational excellence across the business
- Developing and mentoring a team of senior operational leaders
- Working closely with central support functions including People, Property, Finance, Marketing and Technology
- Supporting future growth through new openings, strategic projects and long-term planning
- Building scalable systems, structures and processes that support continued expansion
- Maintaining a strong presence across the estate and creating a culture of accountability and high performance
The Person
- An experienced hospitality leader with a strong multi-site restaurant background; forward thinking with a growth mindset
- Commercially astute with a track record of delivering growth and improving performance
- A people-focused leader who enjoys developing teams and future talent
- Comfortable operating at both strategic and operational level
- Ambitious, driven and excited by growth
- Looking for a role where they can genuinely influence the direction of a business
- Motivated by the challenge of helping build something significant over the long term
Operations Director in West Bromwich employer: TipTopJob
At TipTopJob, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional growth. Located in the serene surroundings of Thatcham, Berkshire, our mental health hospital provides extensive benefits, including a competitive salary and opportunities for continuous development, making it an ideal place for dedicated professionals to thrive in their careers while making a meaningful impact on patients' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director in West Bromwich
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TipTopJob. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TipTopJob
Don't be shy about reaching out to TipTopJob directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Director in West Bromwich
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TipTopJob and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TipTopJob
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
