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- Tasks: Manage and resolve integration issues across complex systems with a focus on accountability.
- Company: Join a leading automotive company known for innovation and excellence.
- Benefits: Competitive hourly rate, professional development, and a dynamic work environment.
- Why this job: Be at the forefront of problem-solving in a fast-paced, tech-driven industry.
- Qualifications: Experience in issue management and strong analytical skills required.
- Other info: Opportunity to work within structured project governance frameworks.
The predicted salary is between 25 - 40 £ per hour.
Overview
A GBP 33.88 per hour (Umbrella PAYE)
Location: Gaydon
Contract: Inside IR35
Responsibilities
- Oversee the identification, logging, tracking, and resolution of integration issues across complex systems
- Ensure consistent adherence to established issue and defect management processes
- Maintain accurate and up-to-date issue registers and tracking systems
- Drive issue resolution through clear ownership, accountability, and KPI-based action management
- Develop, maintain, and present metrics, dashboards, and performance indicators related to defect and issue management
- Provide clear, transparent, and professional reporting to senior stakeholders
- Facilitate regular issue review meetings, ensuring timely follow-up and escalation where required
- Apply structured root cause analysis and problem-solving methodologies
- Identify areas of weakness within issue management processes and highlight where additional support is required
- Work within structured project and programme governance frameworks
- Undertake additional duties as directed by the line manager
Requirements
- Strong knowledge of issue and defect management processes and tools, suitable for an Issue Management Specialist
- Proven experience developing and interpreting metrics, KPIs, and performance dashboards
- Proficiency in root cause analysis techniques and structured problem-solving methods
- Solid understanding of software integration principles and system dependencies
- Excellent communication skills, with the ability to lead discussions on complex or sensitive topics
- High attention to detail and strong process discipline
- Experience working within formal project governance environments such as PMO or programme teams
- Familiarity with both Agile and Waterfall delivery models
- Degree educated, or equivalent relevant professional experience
Additional Information
Please note, this role is deemed inside of IR35. The Umbrella Pay Rate offered is inclusive of the Assignment pay rate, holiday pay and Apex Recruitments contribution towards Employer Costs.
Issue Management Specialist : 36349100 in Warwick employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Issue Management Specialist : 36349100 in Warwick
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Issue Management Specialist role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to issue management and defect processes. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your metrics and KPIs knowledge! Bring examples of dashboards or reports you've created to the interview. We want to see how you can drive issue resolution and present data clearly to stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Issue Management Specialist : 36349100 in Warwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Issue Management Specialist. Highlight your experience with issue and defect management processes, and don’t forget to mention any relevant metrics or KPIs you've worked with.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong communication skills and how you’ve successfully led discussions on complex topics in the past.
Showcase Your Problem-Solving Skills: In your application, be sure to include examples of how you've applied root cause analysis techniques. We want to see how you tackle issues head-on and drive resolutions effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you brush up on issue and defect management processes. Familiarise yourself with the tools and methodologies mentioned in the job description, especially root cause analysis techniques. Being able to discuss these confidently will show that you're the right fit for the role.
✨Metrics Matter
Prepare to talk about your experience with developing and interpreting metrics, KPIs, and performance dashboards. Have specific examples ready that demonstrate how you've used these in past roles to drive issue resolution and improve processes.
✨Communication is Key
Since this role involves reporting to senior stakeholders, practice articulating complex topics clearly and professionally. Think of scenarios where you've had to lead discussions or present findings, and be ready to share those experiences during the interview.
✨Understand the Frameworks
Get familiar with both Agile and Waterfall delivery models, as well as project governance environments like PMO. Be prepared to discuss how you've worked within these frameworks in the past and how they relate to issue management.
