At a Glance
- Tasks: Support global communications programmes and enhance client experiences through strategic campaign activation.
- Company: Join a forward-thinking company focused on innovative client engagement.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on data-driven insights and continuous improvement.
- Why this job: Make a real impact by optimising customer journeys and personalising communications.
- Qualifications: Experience in CRM strategy and strong communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
What You Will Do
- Support implementation of Global Contact Strategy, ensuring alignment with Client Experience Framework.
- Help deliver global strategic omni-channel communications programmes across end‑to‑end client lifecycle.
- Assist with rolling out global communications programmes across markets, driving best‑practice campaign activation.
- Collaborate with key stakeholders to maintain strong relationships through regular engagement and clear communication.
- Contribute to continuous improvement through data‑led reporting that strengthens personalised, strategic communications.
- Bring customer journeys to life by mapping touchpoints and helping optimise or rationalise messaging for better personalisation.
What You Will Bring
- Experience in CRM or campaign strategy with a strong understanding of multi‑channel campaign activation.
- Proven ability to map customer journeys and optimise touchpoints to improve personalisation.
- A genuine appreciation of data as a key enabler of insight‑led communications.
- Excellent written and spoken communication skills, with confidence in simplifying complex topics.
- Practical knowledge of Salesforce Marketing Cloud Studios is desirable, and experience working in Agile environments is beneficial.
Location
Gaydon – hybrid working, minimum 2 days per week on site.
CRM Campaign Automation Specialist in Warwick employer: TipTopJob
At TipTopJob, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional growth. Located in the serene surroundings of Thatcham, Berkshire, our mental health hospital provides extensive benefits, including a competitive salary and opportunities for continuous development, making it an ideal place for dedicated professionals to thrive in their careers while making a meaningful impact on patients' lives.
We think you need these skills to ace CRM Campaign Automation Specialist in Warwick
CRM Strategy
Campaign Activation
Multi-Channel Communication
Customer Journey Mapping
Personalisation Optimisation
Data Analysis
Salesforce Marketing Cloud Studios
