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- Tasks: Support change communications and engage teams during transitions.
- Company: Dynamic consultancy in the automotive and digital sectors.
- Benefits: Competitive hourly rate, hybrid work, and potential for contract extension.
- Why this job: Make a real impact by driving change and enhancing employee experience.
- Qualifications: Experience in change management and strong communication skills required.
- Other info: Join a collaborative team with opportunities for professional growth.
The predicted salary is between 28 - 42 £ per hour.
Purpose of the Role
Support the successful integration of four Customer Experience (CEX) teams by delivering clear, timely, and engaging change communications, supporting the people transition through structured change management activities, and driving the embedding and adoption of new ways of working.
Key Responsibilities
- Support to develop and deliver internal communications that support the CEX Unity programme, including updates, FAQs, leadership messaging, packs for people managers etc.
- Support the creation of change impact assessments, stakeholder maps, and engagement plans.
- Check and monitor business readiness ahead of (phased) implementations, integrations and go-lives.
- Coordinate and deliver engagement activities (e.g. workshops, town halls, feedback loops, drop-ins).
- Track and respond to employee sentiment (e.g. EMPS, verbatim feedback).
- Maintain and update comms plans, timelines, and content calendars.
- Work closely with the Programme Manager, Project Manager, Business Analysts, Organisation Design and People Partners to ensure change and comms are aligned with delivery milestones.
Skills And Experience
- Experience in change management and internal communications within transformation programmes.
- Strong writing and storytelling skills with the ability to tailor messages to different audiences.
- Able to distil complex information into engaging, succinct and user-friendly information.
- Workshop facilitation.
- Confident in stakeholder engagement and facilitating feedback.
- Familiarity with tools like SharePoint, Yammer, MS Teams, and email platforms.
- Understanding of organisation design and employee experience principles.
Desirable Attributes
- Empathetic and people-focused.
- Highly organised and detail-oriented.
- Able to work independently and collaboratively.
- Experience in automotive, digital, or customer experience environments is a plus.
This role is on a contract basis and is Inside IR35.
Change and Communications Analyst in Warwick employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change and Communications Analyst in Warwick
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in change management or communications. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your change management projects and communication strategies. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to change management and internal communications. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Change and Communications Analyst in Warwick
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in change management and internal communications. We want to see how your skills align with the role, so don’t hold back on showcasing your storytelling abilities!
Showcase Your Writing Skills: Since strong writing is key for this role, include examples of your previous work that demonstrate your ability to distil complex information into engaging content. We love a good story, so let your writing shine!
Engage with Us: Don’t forget to express your enthusiasm for the role and our mission at StudySmarter. A little personality goes a long way, so feel free to share why you’re excited about the opportunity to support the CEX Unity programme.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at TipTopJob
✨Know Your Change Management Stuff
Make sure you brush up on your change management principles and internal communications strategies. Be ready to discuss how you've successfully supported transformations in the past, especially in customer experience settings.
✨Tailor Your Storytelling
Since strong writing and storytelling skills are key for this role, prepare examples of how you've tailored messages for different audiences. Think about how you can distil complex information into engaging content that resonates with various stakeholders.
✨Engagement is Key
Be prepared to talk about your experience with engagement activities like workshops and town halls. Share specific examples of how you've facilitated feedback and driven employee sentiment tracking in previous roles.
✨Familiarise Yourself with Tools
Get comfortable with tools like SharePoint, Yammer, and MS Teams before the interview. Being able to discuss how you've used these platforms to enhance communication and collaboration will show you're ready to hit the ground running.
