At a Glance
- Tasks: Lead a high-performing team to drive operational excellence across multiple hotel properties.
- Company: Fast-growing hotel group focused on outstanding guest experiences.
- Benefits: Competitive salary, bonus potential, and opportunities for career advancement.
- Other info: Join a passionate team dedicated to creating exceptional guest experiences.
- Why this job: Make a real impact in a dynamic environment while shaping the future of hospitality.
- Qualifications: 5+ years in senior operations within hospitality and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
I am working on an exciting chance to join a fast-growing hotel group as a Group Operations Officer. Reporting to the CEO, you’ll be the driving force behind operational excellence across their portfolio, ensuring every property delivers outstanding performance, efficiency, and guest experience.
Key Responsibilities
- Lead and inspire a high-performing team of General Managers across all properties
- Drive profitability and operational efficiency across hotels, food and beverage outlets, and other revenue streams
- Implement and enforce best-in-class standard operating procedures and brand standards
- Oversee maintenance planning, supplier management, and capex forecasting
- Ensure seamless openings of new properties, fully operational from day one
- Optimize processes, improve service delivery, and maintain strict cost control
- Ensure full compliance with all legal, regulatory, and company policies
What We Are Looking For
- Proven senior operational leader or DOO in hospitality, managing multi-site portfolios
- At least 5 years experience driving operational performance across multiple properties
- Strategic thinker with hands-on leadership skills, able to scale operations and enforce standards
- Financially savvy with experience in operational planning, budgeting, and capex oversight
- Strong problem-solving skills, detail-driven, and calm under pressure
- Passionate about creating exceptional guest experiences while growing a dynamic portfolio
Why This Role
This is a hands-on executive position with real influence over the growth and success of a fast-expanding hotel group. If you thrive on challenges, enjoy leading teams, and want to leave your mark on a growing brand, this is your opportunity.
Group Operations Officer : Hotels in Wallingford employer: TipTopJob
Join a dynamic and fast-growing hotel group in Oxfordshire, where your leadership will directly impact operational excellence and guest satisfaction. We foster a collaborative work culture that values innovation and employee development, offering competitive salaries, bonuses, and opportunities for career advancement. With a focus on creating exceptional experiences, you'll be part of a team that is passionate about hospitality and committed to maintaining the highest standards across our properties.
StudySmarter Expert Advice🤫
We think this is how you could land Group Operations Officer : Hotels in Wallingford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TipTopJob. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TipTopJob
Don't be shy about reaching out to TipTopJob directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Group Operations Officer : Hotels in Wallingford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TipTopJob and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TipTopJob
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
