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- Tasks: Coordinate and support volunteers to help people in recovery thrive.
- Company: The Forward Trust, a charity empowering lives through recovery services.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Why this job: Make a real difference in your community while supporting others on their recovery journey.
- Qualifications: Experience in volunteer coordination and strong communication skills.
- Other info: Join a values-driven organisation with visible impact and purpose every day.
The predicted salary is between 22794 - 30692 £ per year.
Help people in recovery give back, grow, and move forward.
Location: Liverpool
Salary: A GBP 26,993
Vacancy Type: Permanent
Advertising End Date: 02 March 2026
The Forward Trust delivers life-changing recovery services across Liverpool, including the SHARP day rehab programme and The Brink, a unique, discreet space where people affected by addiction feel safe to ask for help.
This is a hands-on, people-focused role coordinating volunteers across Forward Trust services in Liverpool. You will recruit, train, mentor and deploy volunteers, many of whom are using volunteering as part of their recovery journey. The role includes occasional evening and weekend work, and representing Forward Trust at volunteer and business forums.
What you’ll be doing:
- Recruit, induct, train and mentor volunteers across Forward Trust services in Liverpool
- Act as lead mentor, supporting volunteers’ development, wellbeing and progression towards employment
- Coordinate volunteer placements, ensuring appropriate training, supervision and support, particularly at The Brink
- Organise and deliver volunteer training events (currently three per year)
- Maintain accurate volunteer records (DBS, right to work, training, contact details) and manage relevant databases
- Track volunteer progress and provide data and reporting for funders and internal reviews
- Develop volunteer incentives and social events with management support
- Contribute to audits, reporting and continuous service improvement
What we’re looking for:
- Experience supporting, coordinating or mentoring volunteers
- Strong organisational skills and confidence managing records and data
- A people-centred approach with excellent communication skills
- Commitment to recovery-focused, inclusive and values-led services
- Willingness to work flexibly when required
You’ll be part of a unique, community-based recovery service making a real difference across Liverpool. This role offers the chance to support people in recovery to rebuild confidence, gain experience and move towards employment, all within a supportive, values-driven organisation where your work has visible impact and purpose every day.
About Us: We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Benefits: We are committed to our cause and the work we carry out as a charity. Equally the wellbeing of the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme: Employer matched contributions of up to 6% in the first two years of service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Volunteer Coordinator employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with organisations that align with your values. The more people you know, the better your chances of landing that Volunteer Coordinator role.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for helping others shine through. Share your experiences and how they relate to supporting volunteers in their recovery journey.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to organisations like The Forward Trust and express your interest in volunteering or working with them. It shows initiative and can lead to opportunities.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you prepare for interviews and showcase your skills. Make sure to check it out and apply through us for the best chance at landing that dream job!
We think you need these skills to ace Volunteer Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Volunteer Coordinator. We want to see how you can support people in recovery and coordinate volunteers effectively.
Showcase Your People Skills: Since this role is all about connecting with volunteers, let us know about your communication skills and any experience you've had mentoring or supporting others. We love a people-centred approach!
Be Organised: Highlight your organisational skills in your application. Mention any experience you have managing records or data, as this is crucial for keeping track of volunteer progress and maintaining accurate records.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the role.
How to prepare for a job interview at TipTopJob
✨Know the Organisation Inside Out
Before your interview, take some time to research The Forward Trust. Understand their mission, values, and the specific services they provide in Liverpool. This will not only help you answer questions more effectively but also show your genuine interest in the role of Volunteer Coordinator.
✨Showcase Your People Skills
As a Volunteer Coordinator, you'll be working closely with people in recovery and volunteers. Be prepared to share examples from your past experiences where you've successfully supported or mentored others. Highlight your communication skills and how you can create a supportive environment for volunteers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations involving volunteers. Think about scenarios where you had to coordinate training or manage records, and be ready to discuss your approach and the outcomes.
✨Demonstrate Your Commitment to Recovery
The Forward Trust is focused on recovery and inclusivity. Be sure to express your understanding of these values during the interview. Share any relevant experiences that demonstrate your commitment to helping others on their recovery journey, and how you can contribute to creating a positive impact.
