Venue Manager

A Venue Manager is sought by Artrix theatre, a vibrant and dynamic arts venue offering a diverse range of live performances, films, and community events. Located in Bromsgrove, it provides a welcoming space for both established and emerging talent, as well as an inclusive platform for the local community to engage with the arts.

This role is available on either a permanent, full-time basis or as a freelance contractor.

The Role

The Venue Manager is responsible for the day-to-day management of the venue, overall venue infrastructure and facilities, and food and beverage operations. You will oversee operational functions, including facilities, cleaning, room preparation, and bar management. By optimising operational efficiency and enhancing the visitor experience, the Venue Manager will contribute to the venue’s long-term sustainable success and its role as a vital community hub.

Key Responsibilities

1. Ensure that the venue conforms to all safety, legal, statutory, and contractual requirements and, with the relevant lead trustees, develop, maintain, and monitor appropriate policies and procedures for safeguarding, hygiene, and health and safety.
2. Ensure that rooms and facilities are available in appropriate condition for use by performers, hirers, and the public.
3. Manage the food and beverage activities including oversight of stock management, ordering, and training requirements.
4. Work with the lead Trustee for Volunteering, ensuring all HR policies and procedures are in line with current legislation.
5. Provide supportive, effective management of freelance workers, and, with the relevant lead trustee, of volunteers, ensuring fair implementation of appropriate policies and procedures to enable an open and dynamic work environment welcoming diversity.
6. Be responsible for the risk management of the venue.
7. Work with the Board of Trustees to negotiate the terms of service agreements (utilities, cleaning, IT support, etc.) with reference to value for money, effective delivery, and environmental sustainability, and ensure compliance.
8. Working with the Technical Manager, ensure that the health and safety of all employees, freelance workers, volunteers, audiences, and participants is always safeguarded. Ensure that all equipment and premises comply with legal requirements, including Health and Safety Legislation and hygiene requirement of the food and beverage operation.
9. Work with members of the Board of Trustees and Technical Manager, to prepare the draft annual budget for approval by the Board.
10. You will be expected to perform any other duties consistent with the role of a Venue Manager and/or any other duties reasonably required by the Board.

Essential Skills And Experience

1. Proven experience in a similar role within a theatre, hospitality or arts venue, or in event management.
2. Strong understanding of theatre/leisure operations, including technical requirements, logistics, and food and beverage activities.
3. Excellent communication skills, including liaising with stakeholders, performers, promoters, staff, and the public.
4. Strong organisational skills and the ability to manage multiple events simultaneously.
5. Proficiency in Microsoft Office and willing to be trained in venue booking systems (experience with Patronbase or similar software is an advantage) and relevant accounting systems.
6. A proactive, problem-solving approach with excellent attention to detail.
7. Ability to work under pressure and remain calm and effective during busy periods.
8. Flexibility to work evenings and weekends as required by the event schedule.

Desirable Skills

1. Knowledge of the performing arts industry and current trends.
2. Experience in negotiating contracts and managing budgets.
3. Familiarity with hygiene and health and safety regulations within a theatre or event context.

Benefits

1. c GBP 30k per annum
2. 22 days + statutory holiday, (rising with service to 25 days)

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