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- Tasks: Become a Trainee Field Service Engineer, diagnosing and repairing household appliances.
- Company: Join Hotpoint, a trusted global leader in household appliances.
- Benefits: Enjoy a competitive salary, company van, 20 days holiday, and exclusive discounts.
- Why this job: Experience hands-on training, career progression, and a supportive team culture.
- Qualifications: Passion for customer service, full UK driving licence, and a love for mechanics.
- Other info: This role offers a clear path to becoming a fully qualified engineer.
The predicted salary is between 18600 - 23400 £ per year.
Ignite Your Future as a Trainee Field Service Engineer with Hotpoint! Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer.
If you’re passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!
What’s the Role About?
This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.
- Take the wheel! Drive your very own Hotpoint van to customers' homes.
- Show your skills! Diagnose, repair, and test appliances to bring them back to life.
- Be the face of Hotpoint! Deliver fantastic customer service.
- Stay sharp! Keep your tools and stock in top-notch shape ready to go.
- Level up! Promote Hotpoint's incredible products.
We offer hands-on training that’s as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you’ll be ready to tackle any household appliance issue like a pro!
What It Takes to Join Our Team
Think you’ve got what it takes? Here’s what we’re looking for:
- A passion for great customer service with energy and attention to detail.
- A full manual UK driving licence and the right to work in the UK.
- A love for all things mechanical, electrical, or engineering (experience is a bonus!).
- Physical fitness to handle heavy appliances.
What’s in It for You?
Get ready to love your job! Here’s what’s on offer:
- Pay: GBP23,299.12-GBP29,500 (location-based) + commission + overtime.
- A fully equipped company van and fuel card.
- 20 days holiday + bank holidays.
- Access to Perkbox for discounts, treats, and more.
- First-class training for the very best start in a new career.
- A chance to land a permanent role with even more perks, bonuses, and benefits!
Training: Your Roadmap to Success!
Our Academy ensures you’re supported every step of the way:
- 2-Day Induction: Welcome to HQ! You’ll get your kit, learn safety essentials, and meet the team.
- Shadow an Expert: Hit the road with an experienced engineer to see what the job’s really like.
- Phase 1 Training: 3 weeks of in-depth learning at our training centre.
- On-the-Job Practice: 6-8 weeks to perfect your skills in the real world.
- Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.
Why Hotpoint?
Imagine a role where you:
- Receive world-class training from expert engineers & trainers.
- Enjoy a clear progression path with endless opportunities to grow.
- Have the security of working with a trusted global brand.
- Earn great rewards while doing something you love.
Your Adventure Starts Here!
This isn’t just a job-it’s a career that’s exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way. Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint.
Trainee Field Service Engineer employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Familiarise yourself with Hotpoint's products and services. Understanding their range of household appliances will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any hands-on experience you have with mechanical or electrical work. Whether it's a hobby or previous job, demonstrating your practical skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service experiences. Since this role involves direct interaction with customers, showcasing your ability to provide excellent service will be crucial.
✨Tip Number 4
Show enthusiasm for learning and development. The training provided is extensive, so expressing your eagerness to grow and adapt will resonate well with the hiring team.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Trainee Field Service Engineer position. Understand the key responsibilities and required skills, such as customer service, mechanical knowledge, and the ability to work with appliances.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any hands-on experience with mechanical or electrical systems, customer service roles, and your driving licence status.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you are excited about the opportunity to work with Hotpoint and how your skills make you a great fit for the Trainee Field Service Engineer position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for customer-facing roles.
How to prepare for a job interview at TipTopJob
✨Show Your Passion for Customer Service
Hotpoint values great customer service, so be sure to express your enthusiasm for helping others. Share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Your Technical Interest
Since the role involves mechanics and electrics, highlight any relevant experience or projects you've worked on. Even if you don't have formal experience, discussing your personal interest in gadgets and engineering can make a strong impression.
✨Prepare for Practical Scenarios
Expect to discuss how you would handle real-world situations, such as diagnosing an appliance issue. Think through potential problems and solutions beforehand to showcase your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the training process and career progression at Hotpoint. This shows your genuine interest in the role and helps you understand what to expect from your journey with the company.
