At a Glance
- Tasks: Support customers through the claims process and ensure outstanding service.
- Company: Join a welcoming team in the insurance industry with growth opportunities.
- Benefits: Salary up to £30,000, 25 days holiday, and fully funded qualifications.
- Other info: Collaborative environment with genuine career progression opportunities.
- Why this job: Make a real difference by helping clients navigate their claims journey.
- Qualifications: Experience in claims handling or strong customer service background.
The predicted salary is between 26000 - 30000 £ per year.
Full‑time, office based.
As a Claims Executive, you will be the first point of contact for customers, supporting them through the claims process and ensuring they receive a professional, empathetic, and efficient service from start to finish. Working alongside an experienced team, you will liaise with insurers, clients, and third parties while developing your knowledge and progressing your career.
Key Responsibilities
- Manage claims from initial notification through to settlement
- Build positive relationships with clients, insurers, loss adjusters, and third parties
- Keep customers informed throughout the claims journey, providing outstanding service at every stage
- Ensure claim records and documentation are accurate and up to date
- Negotiate and progress claims efficiently while maintaining compliance standards
- Work collaboratively with colleagues to deliver the best possible customer experience
About You
- Has previous claims handling experience or comes from a strong customer service background with a genuine interest in building a career within insurance
- Is bubbly, personable, and confident communicating with a wide range of people
- Has a positive attitude and is keen to learn and develop new skills
- Is organised, proactive, and able to manage a varied workload
- Takes pride in delivering exceptional customer service and building lasting relationships
- Works well as part of a supportive team and enjoys a collaborative environment
What's on Offer
- Salary of £26,000 – £30,000, depending on experience
- 25 days holiday plus bank holidays
- One additional day off to celebrate your birthday
- Fully funded insurance qualifications and ongoing professional development
- Excellent company benefits package
- A welcoming and supportive team culture with genuine opportunities for career progression
Claims Executive in Telford employer: TipTopJob
As a Claims Executive, you will thrive in a supportive and collaborative environment that prioritises exceptional customer service and professional growth. With a competitive salary, generous holiday allowance, and fully funded insurance qualifications, this role offers not just a job, but a meaningful career path within a welcoming team culture. Join us to build lasting relationships while advancing your skills in the heart of the insurance industry.
