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- Tasks: Engage with customers via phone, promote products, and close sales.
- Company: Join a rapidly growing business that values employee development and welfare.
- Benefits: Enjoy 25 days holiday, matched pension, commission opportunities, and onsite parking.
- Why this job: Be part of a dynamic team with excellent training and a focus on personal growth.
- Qualifications: Experience in telesales or customer service, strong communication skills, and a knack for negotiation.
- Other info: Full training provided; perfect for those looking to kickstart their sales career.
The predicted salary is between 24000 - 36000 £ per year.
Location: Tredegar NP22
Commutable from: Mountain Ash, Abercynon, Ystrad Mynach, Merthyr Tydfil, Pontypridd, Hirwaun, Blackwood, Caerphilly
Benefits:
- 25 Days holiday plus bank holidays
- Pension Scheme - matched 5%
- Commission Opportunity
- Onsite parking
- Excellent training opportunities
This is a great opportunity to join a thriving business that prioritizes employee welfare and development. The role offers a 5% matched pension, 25 days holiday in addition to bank holidays, a competitive salary, and the potential to earn commission. The business has rapidly expanded over the last few years and is looking to add to their sales team with the addition of a Telesales Representative. Full training on products and services will be provided.
Role & Responsibilities:
- Contact existing and potential customers through tele-sales activity and record activity
- Inform potential or existing customers about a product or service using scripts
- Answer questions about products or the company
- Understand customer requirements and close sales
- Direct prospects to the field sales team when needed, setting appointments as required
- Enter and update customer information
- Handle grievances to preserve the company's reputation
- Keep records of calls and sales and note useful information
- Continuous improvement on KPIs to ensure effectiveness of campaigns
- Monitor success with delivery against impact - daily, weekly, and monthly reporting
Knowledge, Skills & Experience:
- Proven experience as a telesales representative or in another sales/customer service role
- Proven track record of successfully meeting sales quotas, preferably over the phone
- Excellent communication and interpersonal skills
- Ability to learn about products and services and describe/explain them to prospects
- Negotiation skills with the ability to resolve issues and address complaints
If you are interested in this position, please click 'apply'.
Telesales Representative employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Representative
✨Tip Number 1
Familiarise yourself with our products and services before the interview. Understanding what you’ll be selling will not only boost your confidence but also impress us during your conversation.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, being articulate and engaging can set you apart from other candidates. Try role-playing with a friend or family member.
✨Tip Number 3
Showcase your sales achievements in previous roles. Be ready to discuss specific examples of how you met or exceeded sales targets, as this will demonstrate your capability and fit for the position.
✨Tip Number 4
Research our company culture and values. We value employee welfare and development, so showing that you align with our ethos can make a strong impression during your discussions with us.
We think you need these skills to ace Telesales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales or customer service. Use specific examples of how you've met sales quotas and demonstrate your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your proven track record in sales and how your skills align with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasise your negotiation skills and ability to handle grievances. Provide examples of how you've successfully resolved issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TipTopJob
✨Know Your Products
Familiarise yourself with the products and services offered by the company. Being able to discuss them confidently will show your potential employer that you are prepared and genuinely interested in the role.
✨Practice Your Communication Skills
As a telesales representative, excellent communication is key. Practice speaking clearly and confidently, and be ready to demonstrate your ability to engage with customers over the phone during the interview.
✨Prepare for Common Questions
Anticipate questions related to your sales experience and how you've met quotas in the past. Be ready to share specific examples that highlight your skills and achievements in previous roles.
✨Showcase Your Problem-Solving Skills
Telesales often involves handling objections and complaints. Prepare to discuss how you've successfully resolved issues in the past, demonstrating your negotiation skills and ability to maintain customer satisfaction.
