At a Glance
- Tasks: Manage customer queries and process orders using SAP and Excel.
- Company: Friendly manufacturing company in Cambridge with a supportive team.
- Benefits: Salary of £28,000, healthcare, leave, and a joining bonus.
- Other info: Enjoy a secure job in a collaborative environment with around 100 employees.
- Why this job: Join a stable company and make a difference in customer service.
- Qualifications: Experience in customer support and strong Excel skills.
The predicted salary is between 28000 - 28000 £ per year.
TipTopJob is seeking a Customer Service Administrator in Cambridge. The role requires experience in customer support within a technical industry and proficiency in Excel.
Responsibilities include:
- Order processing using SAP
- Responding to customer queries
- Collaborating with production teams
The position offers a salary of GBP 28,000, along with various benefits including leave, healthcare, and a joining bonus. The company values long-term job security and has a friendly environment with around 100 employees.
Technical Customer Service Administrator - Manufacturing (SAP/Excel) employer: TipTopJob
Join a thriving team in Cambridge as a Technical Customer Service Administrator, where you will enjoy a supportive and friendly work environment among approximately 100 dedicated colleagues. With a focus on long-term job security, the company offers competitive benefits including healthcare, generous leave, and a joining bonus, alongside ample opportunities for professional growth in the dynamic manufacturing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Customer Service Administrator - Manufacturing (SAP/Excel)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at TipTopJob or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your SAP and Excel skills. We all know that being technically savvy is key for this role, so practice those functions and formulas to impress your future employers!
✨Tip Number 3
Show off your customer service experience! Think of specific examples where you’ve gone above and beyond for a customer. We want to hear about how you handled tricky situations and made customers happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Technical Customer Service Administrator - Manufacturing (SAP/Excel)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer support and technical industries. We want to see how your skills align with the role, especially your proficiency in Excel and any experience with SAP.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Technical Customer Service Administrator role. Share specific examples of how you've tackled customer queries or collaborated with teams in the past.
Showcase Your Technical Skills:Since this role involves technical aspects, don’t forget to mention any relevant software or tools you’ve used. We love seeing candidates who can demonstrate their technical know-how, especially with SAP and Excel.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at TipTopJob
✨Know Your SAP and Excel Inside Out
Make sure you brush up on your SAP and Excel skills before the interview. Be ready to discuss how you've used these tools in previous roles, especially in order processing or customer support. If you can share specific examples of how you've solved problems using these applications, you'll definitely impress them.
✨Understand the Technical Side
Since this role is in a technical industry, it's crucial to have a good grasp of the products or services the company offers. Do some research on their manufacturing processes and be prepared to talk about how you can support customers with technical queries. Showing that you understand their business will set you apart.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare answers that demonstrate your problem-solving skills and ability to handle difficult situations. Practising responses to potential questions will help you feel more confident during the interview.
✨Show Enthusiasm for Team Collaboration
This position involves working closely with production teams, so highlight your teamwork skills. Share examples of how you've successfully collaborated with others in the past. Expressing your enthusiasm for being part of a friendly environment will resonate well with the company's culture.
