At a Glance
- Tasks: Support vulnerable households in Wiltshire with energy advice and community outreach.
- Company: Join the Centre for Sustainable Energy, making a real difference in local communities.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Field-based role with opportunities to connect with diverse groups across Wiltshire.
- Why this job: Empower disadvantaged communities and help them stay safe, warm, and healthy at home.
- Qualifications: Experience with community engagement and excellent communication skills required.
The predicted salary is between 29024 - 31895 € per year.
Location: Field based across Wiltshire
Salary: GBP29,024 per year (pro rata), rising to GBP31,895 per year (pro rata) upon successful completion of probation period
Job Type: Flexible, Fixed Term Contract (until March 2027)
The Role
To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) support the long-term wellbeing of disadvantaged households across Wiltshire, particularly individuals living in fuel poverty, those with health conditions, and communities that are otherwise hard to reach, including Armed Forces and veteran communities. As part of the Household Energy Services (HES) team, the Wiltshire Community Outreach Energy Advisor will bring experience engaging with different groups, charities, and local authorities. The post requires excellent customer service skills, personal resilience, and the ability to maintain professional boundaries. The role is primarily field based, delivering face to face energy advice, conducting home visits, and providing presentations to community groups and frontline professionals across Wiltshire. Occasional visits to the Bristol office are required.
Specific Responsibilities
- To travel across Wiltshire to arrange and deliver events, workshops, talks and presentations to target support to vulnerable householders.
- To increase awareness of Warm and Safe Wiltshire amongst the Armed Forces community and other community organisations in Wiltshire.
- Develop, maintain and build upon new and existing partnerships with the Armed Forces and community partners.
- To provide face-to-face support for Wiltshire residents with energy-related issues so that they can stay safe, warm and healthy at home.
- To deliver outreach support to Wiltshire's Armed Forces community including serving personnel, their families and veterans, for example attending coffee mornings and socials in Garrisons across Salisbury Plain.
- To deliver outreach support to community groups in Wiltshire who are client facing and interact with vulnerable householders daily, for example hosting an advice stand within a local library.
- To identify energy improvements that can be made to residents' properties and make appropriate referrals for funded measures where possible.
- Help residents maximise their income and make appropriate referrals to partner organisations for further support (e.g., for benefits advice and social tariffs).
- Deliver home visits for residents with multiple issues, who are unable to access support outside the home or via phone/internet.
- Recognise and refer clients appropriately for energy casework if they have more complex needs (e.g., billing issues, energy debt, supplier complaints).
- To provide project administrative support.
About You
Essential attributes for this role include:
- O Level or GCSE Maths and English or equivalent
- Previously worked with or volunteered for the Armed Forces.
- Three or more years experience working with different groups including charities, local authorities and public health.
- Experience of designing and delivering public engagement events.
- Experience of taking a lead on the delivery and coordination of project-based activity.
- Ability to respond to vulnerable clients in a respectful and engaging manner.
- Excellent written and verbal communication skills in English, with the ability to engage a wide range of people in an appropriate manner.
- Full, clean UK driving license to travel to meetings, homes, and businesses across the county.
- Understanding of safeguarding principles and the importance of protecting vulnerable individuals.
Please note, the above is an overview of the skills required for this role.
Wiltshire Community Outreach Energy Advisor in Swindon employer: TipTopJob
At the Centre for Sustainable Energy, we pride ourselves on being an exceptional employer dedicated to making a positive impact in the community. Our Wiltshire Community Outreach Energy Advisor role offers flexible working arrangements, competitive salary progression, and a supportive work culture that values personal resilience and professional growth. Join us in our mission to empower disadvantaged households across Wiltshire, while enjoying opportunities for collaboration with local charities and the Armed Forces community.
StudySmarter Expert Advice🤫
We think this is how you could land Wiltshire Community Outreach Energy Advisor in Swindon
✨Tip Number 1
Get to know the community! Spend some time researching the areas you'll be working in and the specific needs of the residents. This will help us tailor our approach and show potential employers that we genuinely care about making a difference.
✨Tip Number 2
Network like a pro! Attend local events, workshops, or community gatherings where you can meet people in the field. Building relationships with community organisations and local authorities can open doors for us and give us a leg up in the job search.
✨Tip Number 3
Practice your pitch! When we get the chance to meet potential employers or partners, having a clear and engaging way to explain who we are and what we do is crucial. Keep it concise and focus on how we can help the community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you're proactive and genuinely interested in the role. Don’t miss out on this opportunity!
We think you need these skills to ace Wiltshire Community Outreach Energy Advisor in Swindon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Wiltshire Community Outreach Energy Advisor role. Highlight your experience with community engagement and any work you've done with vulnerable groups, especially the Armed Forces.
Showcase Your Skills:We want to see your excellent communication skills in action! Use clear and concise language in your application, and don’t forget to mention any relevant experience you have in delivering presentations or workshops.
Be Authentic:Let your personality shine through in your application. We value personal resilience and the ability to connect with people, so share any stories or experiences that demonstrate these qualities.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at TipTopJob
✨Know Your Audience
Before the interview, research the Centre for Sustainable Energy and their Warm and Safe Wiltshire project. Understand their mission and values, especially how they support disadvantaged households. This will help you tailor your responses to show that you're aligned with their goals.
✨Showcase Your Experience
Prepare specific examples from your past work or volunteering experiences that demonstrate your ability to engage with different groups, particularly the Armed Forces community. Highlight any public engagement events you've designed or delivered, as this is crucial for the role.
✨Demonstrate Empathy and Resilience
Since you'll be working with vulnerable clients, it's important to convey your understanding of their needs. Share stories that illustrate your ability to respond respectfully and engagingly to clients in difficult situations, showcasing your personal resilience.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the team. For instance, ask about the types of partnerships they currently have with community organisations or how they measure the success of their outreach efforts. This shows your genuine interest in the position.
