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For Companies At a Glance
- Tasks: Oversee daily operations and drive improvements across various departments.
- Company: Join a growing company that values your contributions and offers a bonus.
- Benefits: Enjoy 28 days holiday, private medical cover, and a pension scheme.
- Why this job: Make a real impact by optimising operations and enhancing customer satisfaction.
- Qualifications: Business Management qualification and strong organisational skills required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Due to an expansion and continued growth we are looking to appoint an Operations Manager. Your role is an integral part of the success of the business and therefore comes with a bonus. As the Operations Manager you will be responsible for overseeing and improving the day-to-day operations of the organisation. This role involves managing key operational processes, ensuring efficiency and productivity, and driving operational improvements across various departments. Working closely with senior leadership to align operations with business goals, optimise resources, and maintain a high standard of service delivery.
Role encompasses a variety of functions including:
- Operations Management
- Team Leadership and Development
- Process Improvement
- Risk Management and Compliance
- Reporting and Analytics
- Customer Satisfaction and Quality Assurance
You will need:
- A qualification in Business Management
- Strong organisational and multitasking abilities
- People management skills
- Previous accounts experience is highly desirable
- Excellent verbal and written communication skills
- Customer-focused attitude with strong problem-solving skills
- Proficient in Microsoft Office and CRM software (e.g., Salesforce, HubSpot)
- Detail-oriented with strong follow-through
Benefits:
- Bonus
- 28 days holiday
- Private medical cover after probationary period
- Pension: 3% employer contribution
- On-site free parking
- Close to amenities
For full job details please apply. Randstad CPE values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.
Operations Manager in Swansea employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their goals and challenges, and think about how your skills can help them improve efficiency and productivity. This will show you're genuinely interested and ready to make an impact.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss specific examples of how you've tackled operational challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that Operations Manager role. Plus, it’s a great way to stay updated on any new opportunities that pop up.
We think you need these skills to ace Operations Manager in Swansea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations management, team leadership, and process improvement. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've driven operational improvements and managed teams effectively.
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office and CRM software like Salesforce or HubSpot. We love seeing candidates who are detail-oriented and have strong problem-solving skills, so make sure to highlight these!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at TipTopJob
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their processes, challenges, and successes. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading teams. Prepare examples of how you've successfully managed people in the past. Highlight your ability to motivate, develop, and resolve conflicts within a team.
✨Be Ready for Problem-Solving Scenarios
Expect situational questions that test your problem-solving skills. Think of specific instances where you've improved processes or handled operational challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Relevant Software
Since proficiency in CRM software like Salesforce or HubSpot is essential, brush up on these tools. Be prepared to discuss how you've used them in previous roles to enhance efficiency and customer satisfaction.
