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- Tasks: Provide top-notch servicing and repairs for customers across the UK and globally.
- Company: Join a well-established team in a dynamic engineering environment.
- Benefits: Enjoy 33 days of annual leave, overtime pay, and private medical insurance.
- Other info: Flexible working with opportunities for personal growth and development.
- Why this job: Travel, meet new people, and make a real difference in customer satisfaction.
- Qualifications: Experience in fault-finding and repairs, plus excellent customer-facing skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking to appoint a Service Engineer to join a well established and growing team.
Before You Read On You Must Be Willing To:
- work away from home on a regular basis
- travel abroad (possibly twice a year)
- be on call in the evening and weekends (on a rota)
Your base will be Swansea but your role will be to offer servicing and repair activities to companies based throughout the UK and on occasions, globally.
Your Role Will Be To:
- be the 1st line responsive support to distributors and customers globally via the phone, email and face to face
- provide high quality servicing, repair and refurbishment of customer product
- deliver and installation of new systems, demos and customer returns (RMAs)
- prepare and maintain service manuals
- provide service bulletins when appropriate uploaded onto the customer portal
- refurbish and upgrade parts to maintain usable stock levels
You Will Need:
- full clean drivers licence
- passport and no restriction to travel
- experience of fault-finding and carrying out repairs on electronic and electro-mechanical products: ideally
- excellent customer-facing skills, must be a good ambassador for the company
- basic knowledge of schematics
- self-motivated, organised, methodical, good planner
- good IT skills (MS Office), use of embedded systems
Benefits:
- 33 day annual leave (inclusive of public holidays)
- Overtime
- On call payments
- Company pension
- Life insurance
- Private medical insurance
Randstad CPE values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.
Field Engineer in Swansea employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Swansea
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to field engineering. Think about your past experiences and how they relate to the role. We can help you with mock interviews if you need it!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Field Engineer in Swansea
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with fault-finding and repairs on electronic products. We want to see how your skills match up with what we need, so don’t hold back!
Be Personable: Since you'll be the face of our company, it’s important to showcase your customer-facing skills. Share examples of how you've successfully interacted with clients in the past.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Field Engineer role. We love seeing candidates who take the time to connect their experience with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you brush up on your knowledge of electronic and electro-mechanical products. Be ready to discuss your experience with fault-finding and repairs, as well as any relevant schematics. This will show that you're not just a good talker but also have the technical skills needed for the role.
✨Show Off Your Customer Skills
Since this role involves being the first line of support for customers, it's crucial to demonstrate your excellent customer-facing skills. Prepare examples of how you've successfully handled customer interactions in the past, especially in challenging situations. This will highlight your ability to be a great ambassador for the company.
✨Be Ready to Travel
Given that the job requires regular travel and possibly working abroad, be prepared to discuss your flexibility and willingness to be on call during evenings and weekends. Share any previous experiences where you've had to adapt to travel demands, as this will show your commitment to the role.
✨Organise Your Thoughts
As a Field Engineer, being organised is key. Before the interview, think about how you plan and manage your tasks. You might want to share specific examples of how you've maintained service manuals or prepared service bulletins in the past. This will demonstrate your methodical approach and good planning skills.