At a Glance
- Tasks: Support clients on their recovery journey in a compassionate and structured environment.
- Company: Join The Forward Trust, a social enterprise dedicated to transforming lives.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Other info: Be part of a diverse team committed to positive change.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in health or social care, strong communication, and emotional resilience.
The predicted salary is between 24479 - 24479 € per year.
Location: Salisbury
Salary: GBP 24,479 per annum
Vacancy Type: Permanent, Full Time
At Clouds House, we are seeking compassionate, resilient and motivated Support Workers to join our recovery-focused residential team. This is a full-time role (35 hours per week), based at Clouds House. Working within our fully integrated One Team approach, you’ll help create a safe, structured and supportive environment that empowers clients on their recovery journey. This is a hands-on role where professionalism, empathy and teamwork are at the heart of everything we do.
What You’ll Be Doing
- Supporting clients to engage in daily routines and therapeutic programmes
- Promoting a safe, respectful and recovery-focused environment
- Encouraging communal living responsibilities and positive wellbeing
- Maintaining accurate records and supporting medication processes
- Identifying and escalating safeguarding or welfare concerns
- Working closely with the multidisciplinary team to deliver consistent support
- Responding calmly and professionally to incidents and challenges
What We’re Looking For
- Experience within health, social care, residential or recovery settings
- Strong communication skills and emotional resilience
- Understanding of safeguarding and professional boundaries
- A team player committed to trauma-informed and recovery-focused practice
- Willingness to complete training including Care Certificate, eMAR and ILS
Desirable
- Experience within addiction or mental health services
- Knowledge of 12-Step recovery models
- Experience managing challenging behaviour
- Full UK Driving Licence
You’ll become part of a dedicated team passionate about helping people build sustainable recovery and positive futures. We offer a supportive working environment, ongoing training and the opportunity to play a meaningful role in transforming lives. Apply now and be part of something that truly matters.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Benefits
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme: Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Diversity at Forward Trust
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with Lived Experience of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage.
Support Worker: Clouds House employer: TipTopJob
At Clouds House, part of The Forward Trust, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our team-oriented culture encourages professional growth through ongoing training and development opportunities, while our comprehensive benefits package, including flexible working arrangements and wellbeing days, ensures that our employees feel valued and empowered in their roles. Join us in making a meaningful impact on the lives of those we support in Salisbury, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker: Clouds House
✨Tip Number 1
Get to know the company culture! Before your interview, check out Clouds House and The Forward Trust online. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their recovery-focused approach.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experience aligns with the role of a Support Worker. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Tip Number 3
Showcase your empathy and resilience during the interview. Share personal stories or experiences that demonstrate your ability to support others through challenging times. This will resonate well with the team at Clouds House, who value compassion and teamwork.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, applying through our website gives you a direct line to us, making it easier for you to stand out!
We think you need these skills to ace Support Worker: Clouds House
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting others shine through. We want to see your genuine interest in helping clients on their recovery journey, so share any relevant experiences that highlight your commitment.
Tailor Your CV:Make sure your CV is tailored to the Support Worker role at Clouds House. Highlight your experience in health and social care, and don’t forget to mention any training or qualifications that align with our needs. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details you need about the role and our values, which can help you craft a standout application.
How to prepare for a job interview at TipTopJob
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Worker at Clouds House. Familiarise yourself with their recovery-focused approach and think about how your experience aligns with their mission. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
As a Support Worker, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and understanding, especially in challenging situations. This will highlight your emotional resilience and ability to connect with clients on their recovery journey.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about times when you've had to respond calmly to incidents or manage challenging behaviour. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the specific challenges faced by the clients. This shows your enthusiasm for the role and helps you gauge if the environment is the right fit for you.
