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- Tasks: Support clients in their recovery journey and promote positive habits in a therapeutic environment.
- Company: Join The Forward Trust, a passionate team making real change in people's lives.
- Benefits: Flexible shifts, ongoing training, wellbeing days, and a supportive work culture.
- Other info: Opportunity for career growth and a chance to be part of a meaningful mission.
- Why this job: Make a genuine difference every day while gaining valuable experience in health and social care.
- Qualifications: Experience in health or social care, strong communication skills, and emotional resilience.
The predicted salary is between 13 - 13 £ per hour.
Location: Salisbury
Salary: A GBP 13.45 per hour
Vacancy Type: Bank Staff, Contracted
Looking for flexible work where you can truly make a difference? Join the team at Clouds House as a Bank Support Worker, based at Clouds House, with hours offered on an as and when required basis. You’ll play a vital role in helping people build lasting recovery in a safe, structured and therapeutic residential environment. Working within our fully integrated One Team model, you’ll help reinforce our 12:Step and trauma-informed treatment approach. No two shifts are the same: this is a hands-on, rewarding role where your presence, professionalism and compassion matter every day.
Responsibilities
- Supporting clients to engage in daily routines, wellbeing activities and the therapeutic programme
- Promoting structure, communal responsibilities and positive recovery habits
- Maintaining a safe, respectful and supportive living environment
- Monitoring welfare, safeguarding and behavioural concerns, escalating where needed
- Supporting medication processes (including eMAR where trained)
- Completing accurate, up-to-date records and handovers
- Responding calmly and professionally to incidents or client needs
- Working closely with colleagues across all departments as part of one team
What We're Looking For
- Experience in health, social care, recovery or residential settings
- Strong communication and people skills
- Emotional resilience with the ability to remain calm under pressure
- A professional, boundaries and compassionate approach
- Good organisation and attention to detail
- Understanding of safeguarding principles
- Commitment to recovery-focused and trauma-informed practice
- Desirable
- Experience in addiction or mental health services
- Knowledge of 12:Step recovery models
- Experience managing challenging behaviour
- Full UK Driving Licence
At Clouds House, you’ll be part of a supportive and passionate team making a genuine difference every day. We offer flexible bank shifts to fit around your availability, ongoing training and development opportunities, and the chance to build valuable experience in a rewarding recovery-focused environment where your contribution truly matters. If you’re passionate about supporting others and want flexible work in a rewarding setting, we’d love to hear from you.
Please note: No sponsorships are available for this role.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Benefits
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme: Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Support Worker: Bank Staff: Clouds House employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker: Bank Staff: Clouds House
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for flexible roles like the Bank Support Worker position at Clouds House. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to support work. Think about scenarios where you've demonstrated emotional resilience or effective communication. We want you to shine when you get that chance to show off your skills!
✨Tip Number 3
Don’t forget to showcase your passion for recovery-focused practices! When chatting with potential employers, share your experiences and how they align with the values of Clouds House. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team at Clouds House. We can’t wait to see what you bring to the table!
We think you need these skills to ace Support Worker: Bank Staff: Clouds House
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in health, social care, or recovery settings. We want to see how your skills align with the role of a Bank Support Worker at Clouds House.
Showcase Your Compassion: In your written application, let your passion for supporting others shine through. We’re looking for someone who can demonstrate emotional resilience and a compassionate approach, so share any relevant experiences that showcase this.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker at Clouds House. Familiarise yourself with their 12-Step and trauma-informed treatment approaches. This will show that you're genuinely interested and ready to contribute to their mission.
✨Showcase Your Experience
Be prepared to discuss your previous experience in health or social care settings. Think of specific examples where you've demonstrated strong communication skills, emotional resilience, and professionalism. Relate these experiences back to how they can benefit the team at Clouds House.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or how they support staff wellbeing. This not only shows your interest but also helps you gauge if this is the right fit for you.
✨Stay Calm and Collected
Given the nature of the role, it's crucial to demonstrate your ability to remain calm under pressure. During the interview, take a deep breath if you feel nervous, and remember to articulate your thoughts clearly. This will reflect your capability to handle challenging situations effectively.