Strategic Digital Account Manager – Hybrid

Strategic Digital Account Manager – Hybrid

Full-Time 40000 - 50000 Β£ / year (est.) Home office (partial)
TipTopJob

At a Glance

  • Tasks: Manage and grow client accounts while identifying new tech opportunities.
  • Company: TipTopJob, a dynamic company in Birmingham with a focus on innovation.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Join a proactive team dedicated to customer success and innovation.
  • Why this job: Be a trusted advisor and make a real impact in the tech industry.
  • Qualifications: Experience in IT MSP or SaaS environments and strong CRM skills.

The predicted salary is between 40000 - 50000 Β£ per year.

Tip Top Job in Birmingham is seeking a Digital Account Manager to manage and grow a portfolio of IT MSP or Saa S client accounts, identifying new opportunities and guiding adoption of technology solutions.

You will be highly proactive and work closely with the team to drive customer success.

Ideal candidates have experience in IT MSP or Saa S environments and can act as trusted advisors, delivering tailored solutions and strong CRM, pipeline and forecast management.

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Strategic Digital Account Manager – Hybrid employer: TipTopJob

At TipTopJob, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional growth. Located in the serene surroundings of Thatcham, Berkshire, our mental health hospital provides extensive benefits, including a competitive salary and opportunities for continuous development, making it an ideal place for dedicated professionals to thrive in their careers while making a meaningful impact on patients' lives.

TipTopJob

Contact Details:

TipTopJob Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Strategic Digital Account Manager – Hybrid

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TipTopJob values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges TipTopJob might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TipTopJob!

✨Direct Apply to TipTopJob

Let's not forget to apply directly through the TipTopJob website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Strategic Digital Account Manager – Hybrid

Account Management
Customer Relationship Management (CRM)
Pipeline Management
Forecast Management
Proactive Approach
IT MSP Experience
SaaS Experience

Some tips for your application 🫑

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TipTopJob.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TipTopJob. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at TipTopJob

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.