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For Companies At a Glance
- Tasks: Provide top-notch service and maintenance for high-security CCTV and access control systems.
- Company: Leading security systems integration firm with nearly 50 years of experience.
- Benefits: Competitive salary, generous benefits, and opportunities for professional growth.
- Why this job: Join a dynamic team and work on cutting-edge security technology in a varied role.
- Qualifications: Experience with CCTV, IT systems, and access control is essential.
- Other info: Flexible travel required; strong support from a remote engineering team.
The predicted salary is between 30000 - 42000 £ per year.
FIELD SERVICE ENGINEER (North) – Covering Leeds, Manchester and Stoke-on-Trent
Salary: GBP 37k + generous benefits
Our client is a market leader in the Security Systems Integration sector, with almost 50 years experience of delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland.
They are seeking an experienced Field Service Engineer (ideally based in or around the Stoke-on-Trent area) to complement their established and successful team. You will handle daily fault requests, PPM duties and out-of-hours reactive duties for large-scale, high-end integrated systems from a broad client base and manage daily tasks involved in keeping an important site safe and secure.
With a flexible approach to travel and a can-do attitude to ensure the highest levels of customer service and satisfaction, you will work as part of a team of engineers who work remotely but can provide guidance and support when required with their strong technical background. The position is ideal for someone seeking a varied, dynamic role dealing with large-scale systems incorporating new technologies within a demanding customer base.
Responsibilities
- Providing a reliable, courteous, efficient, and effective service while maintaining a positive image of the company to the customer, through high standards of dress and customer communications, and after successful completion of each service, updating the helpdesk with the call status.
- Providing day-to-day planned preventative and reactive maintenance and repair of the complex analogue and digital CCTV systems on a high-security site across the Manchester, Stoke-on-Trent and Leeds region (security clearance will need to be obtained), as well as associated functional and managed control rooms and multi-site Access Control Systems and Perimeter Detection Systems.
Qualifications
To be considered for this opportunity, the successful Field Service Engineer candidate should demonstrate knowledge of CCTV, IT and PID systems on varying scales, as well as Access Control systems with Site Mustering and DVR and NVR systems. Knowledge or experience of PIDs, Galaxy Alarms, Cortech GUI, CEM, C-Cure and Gallagher Access Control systems, Synergy, Milestone, Video Matrix Systems, IP Systems and Networks and RAID Recording will be advantageous.
How to apply
Contact the Service Team at Premier Technical Recruitment for further details.
Field Service Engineer in Stoke-on-Trent employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the security systems field, attend industry events, and join relevant online forums. We all know that sometimes it’s not just what you know, but who you know that can help you land that Field Service Engineer role.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your knowledge of CCTV, Access Control systems, and other tech mentioned in the job description. We recommend practising with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share examples of how you've tackled technical issues in the past. We want to see how you think on your feet, especially when it comes to high-security systems.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for passionate candidates like you to join our team!
We think you need these skills to ace Field Service Engineer in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with CCTV, IT, and Access Control systems, as well as any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this dynamic role. Share specific examples of your past experiences that relate to the responsibilities mentioned in the job description.
Show Off Your Customer Service Skills: Since customer satisfaction is key in this role, make sure to mention any previous experiences where you provided excellent service. We love candidates who can maintain a positive image of the company while solving problems!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TipTopJob
✨Know Your Tech
Make sure you brush up on your knowledge of CCTV, IT, and PID systems. Familiarise yourself with the specific technologies mentioned in the job description, like Galaxy Alarms and Milestone systems. Being able to discuss these confidently will show that you're the right fit for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about situations where you went above and beyond to ensure customer satisfaction, as this will highlight your commitment to maintaining a positive image of the company.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to fault requests or maintenance tasks. Practise responding to these scenarios by outlining your thought process and how you would prioritise tasks while ensuring safety and security.
✨Demonstrate Flexibility and Team Spirit
This position requires a flexible approach to travel and teamwork. Be prepared to discuss how you've adapted to changing circumstances in previous roles and how you collaborate with others, even when working remotely. Highlighting your can-do attitude will resonate well with the interviewers.
