Spa Director

Director of Spa – \”Premium Luxury\”

Location: Midlands

Salary: A£56,100+

About the role

As the Director of Spa, you will ensure the smooth and efficient operation of the expanding Health Club facilities, including the Pool and Spa, by achieving the required service standards, maximizing member satisfaction and sales.

Duties

1. Oversee the management and service standards of Reception, Therapies, Membership, Gym, Pool, Food and Beverage, Promotions, and Changing Rooms.
2. Monitor Membership levels monthly to achieve maximum revenue.
3. Ensure a wide range of Therapies are available and appropriate to the image and standards of The Health Club.
4. Supervise department colleagues, ensuring that service standards and methods are maintained as per the Hotel and Department Operations Manuals.
5. Train staff to upsell memberships and other services.
6. Monitor standards related to fitness assessments and provide training when necessary.

Experience and skills

• Minimum of 3 years experience as a Director of Spa within a luxury 5-star environment is desirable.
• Strong background in health, fitness, and wellness is essential.
• Excellent command of English.
• Excellent communication skills with the ability to motivate colleagues across all levels.
• Present oneself professionally with a warm and welcoming personality.
• Strong attention to detail.

For more information, contact # or call David on #.

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