At a Glance
- Tasks: Manage the showroom, engage with customers, and generate leads for our sales team.
- Company: TWC Home Improvements, a growing company focused on stylish home solutions.
- Benefits: Full training, supportive environment, and structured working hours.
- Other info: Join a dynamic team and play a key role in business growth.
- Why this job: Be the face of our showroom and help homeowners transform their spaces.
- Qualifications: Friendly, confident, and motivated; customer service experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
TWC Home Improvements is a growing home improvement company specialising in high-quality windows, doors, and living spaces. We pride ourselves on providing excellent customer service and helping homeowners transform their properties with stylish, energy-efficient solutions.
We are looking for a friendly, approachable, and well-presented Showroom Manager to run our showroom at Millets Farm in Oxfordshire. You will be the first point of contact for visitors, creating a welcoming environment where customers feel comfortable browsing while also ensuring opportunities are captured by booking appointments for our sales team. This role requires the right balance between allowing customers space to explore our products and engaging with them at the right moment to understand their needs and generate qualified leads.
Key Responsibilities:- Managing the day-to-day running of the showroom
- Welcoming and engaging with customers visiting the showroom
- Providing information and guidance on our windows, doors, and living space products
- Booking qualified appointments for our sales representatives
- Maintaining a clean, professional, and inviting showroom environment
- Working towards and achieving lead-generation targets
- Building strong product knowledge to confidently assist customers
- Friendly, approachable, and confident speaking with customers
- Smart and professional in presentation
- Able to balance customer browsing time with proactive engagement
- Motivated by targets and results
- Previous face-to-face customer service or sales experience is desirable but not essential
- Willingness to learn - full training will be provided, though an interest in developing strong product knowledge is important
- Full product and role training
- A supportive and growing company environment
- The opportunity to play a key role in generating new business
- A structured working schedule (Wednesday-Sunday)
Showroom Manager: Lead Gen & Customer Experience employer: TipTopJob
TWC Home Improvements is an excellent employer, offering a supportive and dynamic work environment at our Millets Farm showroom in Oxfordshire. We prioritise employee growth through comprehensive training and the opportunity to play a pivotal role in enhancing customer experiences while achieving lead generation targets. Join us to be part of a friendly team dedicated to transforming homes with high-quality solutions, all while enjoying a structured work schedule that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Manager: Lead Gen & Customer Experience
✨Tip Number 1
Get to know the company inside out! Research TWC Home Improvements and their products so you can chat confidently with customers. This will not only help you engage better but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Showroom Manager, you'll be the face of the company. Try role-playing scenarios with friends or family to get comfortable with welcoming customers and booking appointments.
✨Tip Number 3
Be proactive! When you're in the showroom, don’t just wait for customers to approach you. Approach them with a friendly smile and ask if they need any help. This can lead to more qualified leads for the sales team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at TWC Home Improvements.
We think you need these skills to ace Showroom Manager: Lead Gen & Customer Experience
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to show a bit of character while keeping it professional!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills that match the Showroom Manager role. Mention any customer service or sales experience you have, even if it's not directly related.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TipTopJob
✨Know the Company Inside Out
Before your interview, take some time to research TWC Home Improvements. Understand their products, values, and what sets them apart in the home improvement industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Engagement Skills
As a Showroom Manager, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've successfully engaged with customers, understood their needs, and provided excellent service. This will demonstrate your ability to create a welcoming environment.
✨Demonstrate Your Product Knowledge Interest
While you may not have extensive experience with windows and doors, express your eagerness to learn about the products. Mention any research you've done or questions you have about their offerings. This shows your motivation to develop strong product knowledge, which is crucial for the role.
✨Prepare for Target-Driven Questions
Since the role involves achieving lead-generation targets, be ready to discuss how you've met or exceeded targets in previous roles. Think of specific metrics or achievements you can share. This will highlight your results-driven mindset and align with what TWC is looking for.
