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- Tasks: Manage contracts and ensure smooth project delivery in the construction materials sector.
- Company: Dynamic company focused on high-quality customer service in construction.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Fast-paced role with opportunities to manage multiple projects and develop your career.
- Why this job: Be the key contact for customers and make a real impact on project success.
- Qualifications: Experience in construction materials and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Sheffield
Salary: A GBP 30,000 : A GBP 40,000 (dependent on experience)
Working Hours: 8am : 5pm
Role Overview
We are working on behalf of our client who is seeking a customer-focused Contract Manager to oversee post-order project delivery within the construction materials sector, with a particular focus on doors. This role is responsible for managing contracts from order confirmation through to completion, ensuring customer requirements are met while maintaining high service standards and operational efficiency.
Key Responsibilities
- Manage contracts post-order, ensuring accurate processing and smooth project delivery in line with customer specifications.
- Act as the primary point of contact for customers, maintaining clear and consistent communication throughout the project lifecycle.
- Coordinate internally with production, logistics, and sales teams to ensure timely fulfillment of orders.
- Monitor project progress, proactively identifying and resolving issues to avoid delays or dissatisfaction.
- Manage customer expectations effectively, ensuring any changes or challenges are communicated clearly and professionally.
- Maintain accurate records of orders, communications, and project updates using internal systems and MS Office tools.
- Ensure all work aligns with company standards, contractual obligations, and customer requirements.
Skills And Experience Required
- Proven experience in construction material supply, specifically in a post-order, project-based environment (essential).
- Experience within the door manufacturing or supply industry (desirable but not essential).
- Strong understanding of customer service principles and the ability to deliver a high-quality customer experience (essential).
- Demonstrated ability to manage and balance customer expectations effectively.
- Proficient in Microsoft Office (Word, Excel, Outlook, etc.) and general IT systems.
- Excellent organisational skills with the ability to manage multiple projects simultaneously.
- Strong communication and problem-solving abilities.
Contract Manager in Sheffield employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction materials sector and let them know you're on the lookout for a Contract Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their work in the door manufacturing industry, so you can impress them with your knowledge and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Contract Manager, you'll need to keep customers informed and manage expectations. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any questions thrown your way.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Contract Manager in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing contracts and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences in project delivery and customer service that align with what we're looking for.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors before submitting!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TipTopJob
✨Know Your Contracts
Familiarise yourself with the types of contracts you’ll be managing. Understand the key terms and conditions, especially in the construction materials sector. This will show your potential employer that you’re not just a fit for the role but also passionate about the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully managed customer expectations in previous roles. Highlight specific situations where you resolved issues or improved customer satisfaction. This is crucial as the role heavily focuses on maintaining high service standards.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since you'll be the primary point of contact for customers, demonstrating strong communication skills during the interview will reassure the employer that you can handle project delivery smoothly.
✨Be Organised and Proactive
Discuss your organisational strategies and how you manage multiple projects simultaneously. Share any tools or methods you use to keep track of progress and deadlines. This will illustrate your ability to maintain operational efficiency, which is key for this role.