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- Tasks: Lead global operations for a renowned hospitality brand, focusing on growth and new openings.
- Company: Globally recognised hospitality brand with a dynamic, fast-scaling environment.
- Benefits: Competitive salary, international travel, and the chance to shape a flagship site.
- Other info: Exciting opportunity for hands-on leaders ready to operate at board level.
- Why this job: Define the future of a global brand while driving performance and guest experience.
- Qualifications: Proven leadership in high-volume hospitality and strong commercial acumen.
Location: London (with international travel)
Please note: This role requires candidates with experience in high-volume, multi-site hospitality environments (food halls, premium F and B, or large-scale venues).
We are currently searching for an exceptional Senior Operations Director to lead the owned and operated portfolio of a globally recognised hospitality brand, with London at its core. This is a pivotal leadership role within a fast‑scaling, high‑profile business known for delivering dynamic, multi‑revenue stream venues across major international cities. The role is not a maintenance position; it focuses on building, shaping, and scaling a global operating model, with a major focus on launching and embedding a flagship London site. It suits a commercially driven, operationally strong leader who thrives in high-volume, fast‑paced environments and operates at executive level.
Key Responsibilities
- Leading performance across all owned operated sites globally
- Overseeing new openings, including a flagship launch
- Implementing strong SOPs, training frameworks, and operational standards
- Driving EBITDA growth, revenue, and overall commercial performance
- Supporting and challenging GM‑level leadership across markets
- Working closely with senior stakeholders across brand, development, finance, and marketing
- Ensuring consistency in guest experience and brand standards
- International travel to maintain quality and performance
The Right Senior Operations Director
- Proven experience at Operations Director / MD level within high-volume, multi-site hospitality
- Strong track record operating across multiple international markets
- Deep operational experience
- Experience in UK, Europe or international markets (would be a big bonus)
- Strong commercial and P&L ownership experience
- Hands‑on, credible leader able to operate strategically
- Comfortable working at board level in a fast-growth environment
This is a rare opportunity to step into a role where you're not just running operations; you're helping define the future operating model of a global brand. If you're interested, send your CV to Stuart Hills or call 790.
Senior Operations Director : Global Hospitality A GBP 200,000 : A GBP 220,000 employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Director : Global Hospitality A GBP 200,000 : A GBP 220,000
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend hospitality events. You never know who might be looking for someone with your skills, and personal connections can often lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their brand values, recent news, and their operational challenges. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership style! Be ready to discuss how you've successfully led teams in high-pressure environments. Use specific examples to demonstrate your ability to drive performance and improve guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Operations Director : Global Hospitality A GBP 200,000 : A GBP 220,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Senior Operations Director role. Highlight your experience in high-volume, multi-site hospitality environments and any international exposure you've had.
Showcase Leadership Experience: We want to see your leadership chops! Include examples of how you've led teams, driven performance, and implemented operational standards in previous roles. This is your chance to shine as a credible leader.
Quantify Your Achievements: Numbers speak volumes! Whenever possible, use metrics to demonstrate your impact on revenue growth, EBITDA, or guest satisfaction. This will help us see the tangible results of your efforts.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at TipTopJob
✨Know Your Numbers
As a Senior Operations Director, you'll need to demonstrate your strong commercial acumen. Brush up on your P&L management skills and be ready to discuss specific figures from your previous roles. Show how you've driven EBITDA growth and improved revenue in high-volume environments.
✨Showcase Your Leadership Style
This role requires a hands-on leader who can operate strategically. Prepare examples of how you've led teams in fast-paced settings, particularly in multi-site operations. Be ready to discuss how you’ve implemented SOPs and training frameworks that have positively impacted guest experience and operational standards.
✨Understand the Brand
Research the hospitality brand thoroughly before your interview. Understand their values, mission, and what sets them apart in the market. Be prepared to discuss how your vision aligns with theirs and how you can contribute to launching and embedding their flagship London site.
✨Prepare for International Insights
Given the global nature of this role, be ready to share your experiences in international markets. Discuss any challenges you've faced and how you've adapted strategies to different cultural contexts. This will show your ability to support and challenge GM-level leadership across various markets.