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- Tasks: Lead and manage multiple visitor attractions, driving operations and revenue growth.
- Company: Dynamic visitor attraction business with exciting sites in London and Northwest England.
- Benefits: Competitive salary, opportunities for growth, and a vibrant work environment.
- Other info: Opportunity to coach and mentor teams while shaping the future of visitor attractions.
- Why this job: Join a passionate team focused on enhancing guest experiences and driving innovation.
- Qualifications: Extensive experience in leisure/hospitality and strong commercial management skills.
The predicted salary is between 60000 - 75000 £ per year.
Location: National
Salary: A GBP 60,000 : A GBP 75,000+
Looking for that step into senior management? Are you passionate about Guest experience? I am working with a growing visitor attraction business with sites in London and Northwest England. They have a great mix of adrenaline filled activities.
This role will be responsible for providing strong commercial leadership to deliver commercial development and growth for the site and facilities.
- Manage teams across multiple sites driving day-to-day operations.
- Responsible for meeting and exceeding revenue targets across multiple attractions.
- Highly comfortable managing P&L with demonstrable experience of delivering revenue and margin growth through innovative product development and promotional strategies.
- Continually seek and promote innovative ways of increasing revenue to maximise profitability.
- Develop an attraction growth strategy looking at commercial opportunities in relation to products, services, experiences, and events across the site.
- Develop and implement sales strategies as well as providing strong commercial leadership for pricing strategies and promotional campaigns.
- Ensure continuing short term commercial growth by championing innovation within the onsite team, working with the leadership team to deliver.
- Line management of two direct reports, with indirect management of an operational delivery team.
- Coach, mentor and support all teams to deliver against targets.
- Management of third-party delivery providers, conduct regular meetings to review performance and drive continuous improvement.
- Set and communicate attraction and team KPIs in line with overall objectives and revenue targets, drive throughout the Club.
About You
- Extensive experience working in leisure/hospitality.
- Commercial business management with a proven track record in business development, business planning, setting financial targets and managing budgets.
- Although this role is highly commercial, you will need a very strong operational understanding of visitor attractions, which will contribute to your success within the role.
- Ability to read data, taking an analytical and decisive approach to business decisions.
senior General Manager employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land senior General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the visitor attractions industry. Attend events, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your passion for guest experience! When you get the chance to chat with potential employers, share your ideas on how to enhance visitor engagement and satisfaction. This will demonstrate that you’re not just about the numbers but also care about creating memorable experiences.
✨Tip Number 3
Prepare for interviews by researching the company’s attractions and their current offerings. Bring fresh ideas to the table about how they can innovate and grow. This shows you’re proactive and genuinely interested in contributing to their success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace senior General Manager
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, make sure to highlight your passion for guest experience. We want to see how you've gone above and beyond in previous roles to create memorable experiences for visitors.
Demonstrate Your Commercial Acumen: Be sure to include specific examples of how you've driven revenue growth and managed budgets in your past positions. We love seeing candidates who can back up their claims with solid data and results.
Highlight Your Leadership Skills: As a Senior General Manager, you'll be leading teams across multiple sites. Share your experiences in coaching and mentoring others, and how you've successfully managed teams to achieve targets.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at TipTopJob
✨Know Your Numbers
Make sure you’re comfortable discussing P&L statements and revenue targets. Brush up on your financial acumen, as this role demands a strong grasp of commercial management. Be ready to share examples of how you've driven revenue growth in previous positions.
✨Showcase Your Leadership Style
Prepare to discuss your approach to managing teams across multiple sites. Think about specific instances where you’ve coached or mentored team members to achieve their targets. Highlight your ability to inspire and lead diverse teams in a fast-paced environment.
✨Innovative Thinking is Key
This role requires a knack for innovation, so come armed with ideas! Think about creative strategies you’ve implemented in the past to boost guest experience or increase profitability. Be ready to discuss how you can bring fresh ideas to the table.
✨Understand the Guest Experience
Since the role is all about enhancing guest experience, be prepared to talk about what that means to you. Share insights on how you’ve improved visitor satisfaction in previous roles and how you plan to do the same in this position. Show your passion for creating memorable experiences!