At a Glance
- Tasks: Lead complex employee relations cases and shape ER policies for a leading hospitality brand.
- Company: Join a top hospitality brand with a focus on employee relations.
- Benefits: Competitive salary up to £65,000, hybrid working, and career development opportunities.
- Other info: Fast-paced, multi-site business with opportunities for growth and influence.
- Why this job: Be the expert in employee relations and make a real impact in a dynamic environment.
- Qualifications: Proven experience in employee relations and strong knowledge of UK employment law.
The predicted salary is between 65000 - 65000 € per year.
Location: London / Hybrid Opportunity
We’re partnering exclusively with a leading hospitality brand to appoint a Senior Employee Relations Manager to take ownership of all UK ER activity across a fast‑paced, multi‑site business. This is a genuinely specialist ER role, ideal for someone who lives and breathes employee relations rather than a broad HR generalist. You’ll be the go‑to expert for complex and high‑risk cases, shaping policy, driving consistency, and empowering managers to confidently handle day‑to‑day people matters.
Key Responsibilities
- Lead and manage complex, high‑risk employee relations cases end‑to‑end
- Act as the senior escalation point for ER matters across the UK business
- Oversee and support an ER Case Manager
- Step in directly on highly sensitive, complex, or escalated cases and own and continuously improve ER policies and procedures across the business
- Lead preparations and implementation work around the Employment Rights Act (ERA) 2026
- Partner closely with the Head of People on ER strategy, legal risk, and best practice
- Use ER data and trends to identify risks, training needs, and process improvements
What We’re Looking For
Proven experience in a dedicated Employee Relations role at Manager or Senior Manager level, with a strong background handling high‑volume and complex ER cases and solid knowledge of UK employment law and upcoming legislative changes, particularly ERA 2026. Candidates should come from fast‑paced, multi‑site environments within Hospitality, Leisure, or Retail, with strong policy development and implementation experience (a key focus for this role), and be comfortable coaching senior stakeholders and pushing back where needed.
Senior Employee Relations Manager up to A GBP 65,000 employer: TipTopJob
As a leading hospitality brand, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. Our London-based team enjoys a hybrid working model, competitive salary, and the opportunity to lead impactful employee relations initiatives in a fast-paced environment, making it an ideal place for those passionate about shaping workplace policies and practices.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Employee Relations Manager up to A GBP 65,000
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality sector and let them know you're on the hunt for a Senior Employee Relations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of UK employment law and the Employment Rights Act (ERA) 2026. Be ready to discuss how you've handled complex ER cases in the past and how you can bring that expertise to the table.
✨Tip Number 3
Showcase your policy development skills! Think about examples where you've shaped or improved ER policies in previous roles. This will demonstrate your ability to drive consistency and empower managers, which is key for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior Employee Relations Manager up to A GBP 65,000
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Employee Relations Manager. Highlight your experience with complex ER cases and any specific achievements that showcase your expertise in employee relations, especially in fast-paced environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about employee relations and how your background aligns with the key responsibilities outlined in the job description. Don’t forget to mention your familiarity with the Employment Rights Act!
Showcase Your Knowledge of UK Employment Law:Since this role requires a solid understanding of UK employment law, make sure to include any relevant qualifications or experiences that demonstrate your expertise. This will show us that you’re not just a generalist but a true specialist in ER.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at TipTopJob
✨Know Your ER Stuff
Make sure you brush up on your knowledge of UK employment law, especially the Employment Rights Act (ERA) 2026. Be ready to discuss how you've handled complex ER cases in the past and how you can apply that experience to this role.
✨Showcase Your Policy Skills
Prepare examples of policies you've developed or improved in previous roles. This is a key focus for the position, so be ready to explain your thought process and the impact your policies had on the organisation.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills in high-risk ER situations. Think about specific cases you've managed and how you navigated challenges, as this will demonstrate your expertise.
✨Engage with Stakeholders
Highlight your experience in coaching senior stakeholders and managing relationships. Prepare to discuss how you've empowered managers in the past and how you would approach similar situations in this new role.