At a Glance
- Tasks: Drive revenue strategies and support GMs to exceed targets across multiple properties.
- Company: Join a leading hospitality group focused on innovation and performance.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to lead strategic projects and collaborate with diverse teams.
- Why this job: Make a real impact in the hospitality industry while developing your expertise.
- Qualifications: 4+ years in revenue management, strong analytical skills, and excellent communication.
The predicted salary is between 49500 - 60500 £ per year.
Working within a shared revenue support model, the Senior Cluster Revenue Manager supports General Managers across a portfolio of properties to hit revenue and EBITDA targets and outperform competitor set. This is delivered through ongoing performance guidance to GMs and the wider commercial team, daily application of revenue management technique to maximise top and bottom line, and ownership of key strategic projects within the revenue function. The role holder has developed specialist expertise in specific areas and coaches new starters on them.
Key Responsibilities
- Define, document and lead revenue strategies for an assigned property cluster across room type, segment and lead time, and closely monitor execution.
- Set rate grids per property and review daily to ensure bookings align with minimum rates by segment and season, including compliance checks (e.g. staff bookings).
- Maximise room revenue through business mix optimisation and rate strategy.
- Continuously test and learn: trial new approaches, assess impact, iterate.
- Monitor and control RMS setup and reporting accuracy (room supplements, special events, overbookings, etc.).
- Manage distribution changes for the portfolio directly in OTA extranets.
- Produce monthly forecasts by property/month/segment, monitor performance against expectations, flag deviations and take corrective action.
- Deliver weekly, monthly and annual reports (plus ad hoc reporting) to the commercial team to agree performance and action plans.
- Support the Director on strategic, high-impact top-line projects.
- Champion best practice in a specific area on behalf of the team.
Key Skills And Experience
- Minimum 4 years in a similar role, ideally hospitality or travel.
- Proven success managing multi-property revenue portfolios.
- Strong stakeholder communication and presentation skills.
- Results-driven, with genuine hunger for performance.
- Analytical, commercially astute, data-focused.
- Collaborative, with transparent and positive communication style.
Senior Cluster Revenue Manager employer: TipTopJob
As an Installation & Commissioning Engineer with us, you'll join a dynamic team in the vibrant London area, where flexibility in working hours allows for a balanced lifestyle. We pride ourselves on fostering a supportive work culture that encourages professional growth through ongoing training and development opportunities, alongside competitive salaries and performance bonuses. Our commitment to innovation and excellence ensures that you will be part of exciting projects that make a real impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Cluster Revenue Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TipTopJob. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TipTopJob
Don't be shy about reaching out to TipTopJob directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Cluster Revenue Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TipTopJob and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TipTopJob
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
