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- Tasks: Coordinate the SARC office, support clients, and manage crisis situations.
- Company: Swindon Sexual Assault Referral Centre, dedicated to supporting survivors.
- Benefits: Competitive salary, 25 days holiday, and professional training opportunities.
- Other info: Flexible working hours with opportunities for career growth and community engagement.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: GCSEs in English and Maths, strong IT skills, and a passion for helping others.
The predicted salary is between 25954 - 26364 £ per year.
The Swindon Sexual Assault Referral Centre (SARC) is looking for a part-time office-based coordinator to support the smooth running of the Service. The post holder will work alongside and support the SARC Manager and SARC Team Leader. The SARC Coordinator is the first point of contact on the SARC office phone line for clients and professionals.
The successful candidate will be fully trained as a Crisis Worker and will be expected to provide cover on the Crisis Worker rota as required. The SARC Coordinator will be required to support clients at the Gloucester SARC for an interim period while necessary building works are completed at the Swindon SARC. During this period, you will be provided with an alternative office location from which to work within Swindon.
The post holder will be required to provide Crisis Worker cover during periods of staff absence, such as annual leave or sickness. This may include undertaking Crisis Worker duties during their standard working day (09:00–17:00), and where required, providing on-call cover between 07:00–09:00 and 17:00–19:15. During on-call periods, the post holder will be responsible for managing the telephone and responding to client needs and may be required to attend the SARC outside of standard working hours where an in-person response is required. This will be arranged in line with service need and with reasonable notice wherever possible. The post holder will need to be able to attend the Swindon SARC within 90 minutes of a call out and attend the Gloucester SARC within 2 hours of a call out.
The SARC Coordinator will provide accurate and timely reports and data submissions for internal and external reporting purposes.
Locations
- Local SARC: Swindon SARC, The Gables, Shrivenham Road SN3 4RB
- Sister SARC: Gloucester SARC, Hope House, Great Western Road, Gloucester, GL1 4NN
Note: Will be required to work from an alternative office in Swindon for an interim period.
Contract and Benefits
- Salary: A GBP 25,954 (pro rata) per annum rising to A GBP 26,364 (pro rata) per annum on successful completion of probation.
- Hours: 30 hours per week Tuesday to Friday 09:00–17:00
- Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years service per annum plus bank holidays (pro rata)
- Contract: Permanent
- Deadline for receipt of applications: 2nd June 2026
- Expected date for interviews: To be arranged with candidate
Responsibilities
- Central point of contact for the Manager and Team Leader of the service
- Day to day co-ordination and delivery of all administration duties
- Taking calls and liaising with clients and professionals
- Completing follow up calls
- Processing cases and referrals on the SARC Client Management System
- Working to support clients of historic sexual assault or rape
- Managing emails and all other correspondence
- Ability to work to tight deadlines
- Ensuring that the information provided is of the highest quality and that both clients and operational staff needs are met
- Support stock control and ordering processes to ensure SARC is appropriately resourced
- Will be required to complete forensic cleaning within the SARC (full training and equipment will be provided)
- Will be required to support with engagement and outreach events with the Swindon SARC team in communities across Wiltshire
- To complete regular audits to ensure accuracy and compliance with necessary accreditations
- Will attend / complete all training as required, whether in-person or online
- Will attend all SARC Team Meetings every third Monday of each month from 17:30–19:00 (can be paid at GBP 13.10 p/h or taken back as Time Off In Lieu)
Essential Requirements
- Will need to provide a DNA sample to both the Swindon and Gloucester SARCs for inclusion on the elimination database
- English Language and Mathematics GCSE or equivalent grade C or above
- Demonstrable proficiency in Intermediate IT skills (Microsoft)
SARC Coordinator employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SARC Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions related to crisis management and client support, so you’re ready to impress when it counts.
✨Tip Number 3
Be proactive! If you see a role that fits, don’t wait for the deadline. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay organised! Keep track of your applications, deadlines, and any follow-ups. A simple spreadsheet can help you manage everything and ensure you don’t miss out on any opportunities.
We think you need these skills to ace SARC Coordinator
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for supporting clients and your commitment to the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the SARC Coordinator role. Mention specific examples that demonstrate your ability to handle crisis situations and manage administrative tasks effectively.
Showcase Your Communication Skills: As the first point of contact, strong communication is key! Use your application to showcase your ability to liaise with clients and professionals, and provide clear, concise information. This will help us see how you can fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at TipTopJob
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a SARC Coordinator. Familiarise yourself with the key tasks like managing calls, supporting clients, and handling administrative duties. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact, strong communication is crucial. Prepare examples of how you've effectively communicated in past roles, especially in sensitive situations. Practising active listening and clear responses can also help you shine during the interview.
✨Demonstrate Your Crisis Management Abilities
Since you'll be trained as a Crisis Worker, think about times when you've had to manage crises or difficult situations. Be ready to discuss your approach to problem-solving and how you prioritise client needs under pressure. This will highlight your suitability for the role.
✨Prepare Questions for the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the SARC's operations, team dynamics, and any upcoming projects. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.