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- Tasks: Support clients in their recovery journey and promote positive habits in a therapeutic environment.
- Company: Join The Forward Trust, a passionate team making real change in people's lives.
- Benefits: Flexible shifts, ongoing training, wellbeing days, and a supportive work culture.
- Other info: Opportunity for career growth and access to various employee benefits.
- Why this job: Make a genuine difference every day while gaining valuable experience in social care.
- Qualifications: Experience in health or social care, strong communication skills, and emotional resilience.
The predicted salary is between 13 - 13 £ per hour.
Location: Salisbury
Salary: £13.45 per hour
Vacancy Type: Bank Staff, Contracted
Looking for flexible work where you can truly make a difference? Join the team at Clouds House as a Bank Support Worker, based at Clouds House, with hours offered on an as and when required basis. You’ll play a vital role in helping people build lasting recovery in a safe, structured and therapeutic residential environment. Working within our fully integrated One Team model, you’ll help reinforce our 12-Step and trauma-informed treatment approach. No two shifts are the same: this is a hands-on, rewarding role where your presence, professionalism and compassion matter every day.
Responsibilities
- Supporting clients to engage in daily routines, wellbeing activities and the therapeutic programme
- Promoting structure, communal responsibilities and positive recovery habits
- Maintaining a safe, respectful and supportive living environment
- Monitoring welfare, safeguarding and behavioural concerns, escalating where needed
- Supporting medication processes (including eMAR where trained)
- Completing accurate, up-to-date records and handovers
- Responding calmly and professionally to incidents or client needs
- Working closely with colleagues across all departments as part of one team
What We're Looking For
- Experience in health, social care, recovery or residential settings
- Strong communication and people skills
- Emotional resilience with the ability to remain calm under pressure
- A professional, boundaries and compassionate approach
- Good organisation and attention to detail
- Understanding of safeguarding principles
- Commitment to recovery-focused and trauma-informed practice
Desirable
- Experience in addiction or mental health services
- Knowledge of 12-Step recovery models
- Experience managing challenging behaviour
- Full UK Driving Licence
At Clouds House, you’ll be part of a supportive and passionate team making a genuine difference every day. We offer flexible bank shifts to fit around your availability, ongoing training and development opportunities, and the chance to build valuable experience in a rewarding recovery-focused environment where your contribution truly matters. If you’re passionate about supporting others and want flexible work in a rewarding setting, we’d love to hear from you.
Please note: No sponsorships are available for this role.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Benefits
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme: Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Support Worker : Bank Staff : Clouds House in Salisbury employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker : Bank Staff : Clouds House in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a role at Clouds House. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Clouds House and understand their values and approach. Be ready to discuss how your experience aligns with their mission of supporting recovery and maintaining a safe environment.
✨Tip Number 3
Show off your skills! During interviews, share specific examples of how you've handled challenging situations in previous roles. Highlight your emotional resilience and ability to stay calm under pressure—these traits are gold in this line of work!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Clouds House team. Let's make a difference together!
We think you need these skills to ace Support Worker : Bank Staff : Clouds House in Salisbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Support Worker role at Clouds House. Highlight your relevant experience in health, social care, or recovery settings, and show us how your skills align with our mission to support clients in their recovery journey.
Showcase Your Compassion: In your application, let your passion for helping others shine through. We want to see examples of how you've demonstrated compassion and professionalism in previous roles, especially when working under pressure or managing challenging situations.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-organised applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you can ensure that all your details are captured correctly, and it helps us process your application more efficiently. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker at Clouds House. Familiarise yourself with their 12-Step and trauma-informed treatment approaches. This will show that you're genuinely interested and prepared to contribute to their mission.
✨Showcase Your Experience
Be ready to discuss your previous experience in health or social care settings. Think of specific examples where you've demonstrated strong communication skills, emotional resilience, and how you've handled challenging situations. This will help the interviewers see how you can fit into their team.
✨Emphasise Teamwork
Since this role involves working closely with colleagues across departments, highlight your ability to collaborate effectively. Share examples of how you've worked as part of a team in the past, especially in high-pressure environments, to demonstrate your commitment to a supportive workplace.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training opportunities available or how the team supports each other in maintaining a positive recovery environment. This shows your enthusiasm for the role and your desire to grow within the organisation.