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For Companies At a Glance
- Tasks: Lead revenue growth and shape business strategy in a dynamic environment.
- Company: Join an innovative Managed Service Provider focused on SMEs and education.
- Benefits: Competitive salary, hybrid work model, and clear career progression opportunities.
- Other info: Foster a culture of creativity and continuous skill development.
- Why this job: Make a real impact by driving innovation and strengthening client relationships.
- Qualifications: Proven experience in senior sales leadership within IT services.
The predicted salary is between 60000 - 80000 £ per year.
Location: Newbury (Hybrid: with travel to clients and offices)
Salary: Competitive
Job Type: Full Time, Permanent
We are an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. We recognise and develop talent, with a strong focus on retention through clear career opportunities, both lateral and horizontal. Our culture is built on the continuous refinement of skills and knowledge, both collectively and individually. We actively encourage creativity and innovation and firmly believe that our people are what make us great.
About the Role
We're seeking a Sales and Commercial Director to lead our revenue growth as we target GBP10M+. You'll shape business strategy, drive innovation, and strengthen client relationships in a fast-growing organisation. Our plan is to appoint an experienced sales leader who can develop and implement effective sales methods for improved account management and client experience. Your leadership will directly impact revenue and service quality.
Key Responsibilities
- Revenue Growth and Strategy
- Drive revenue growth and strategy
- Build a reliable sales pipeline
- Develop strategic partnerships
- Account Management and Client Growth
- Lead Account Management
- Deliver regular QBRs
- Promote upsell/cross-sell opportunities
- Oversee technical training for new products
- Maintain strong relationships with key clients
- Establish client feedback systems
- New Business Development
- Direct new business development and market planning
- Manage new client acquisition efforts
- Implement repeatable sales processes
- Align sales and marketing for better results
- Find new routes to market
- Commercial Governance and Profitability
- Manage pricing, commercial models, and margins
- Ensure accurate proposals and service alignment
- Protect against unprofitable engagements
- Standardize contracts and commercial terms
- Pre:Sales and Solution Alignment
- Collaborate with Solutions Architect / Pre:Sales teams
- Maintain structured deal review and approval
- Leadership and Team Development
- Lead and mentor Account Managers, Rev Ops, and Sales Admin
- Build an accountable, high-performing commercial team
- Introduce new working methods to support change
- Strategically improve procedures, standards, and policies
- Foster a culture reflecting company values: Secure Own Improve Enable
- Vendor and Partner Management
- Manage vendor relationships and strategies
- Promote partner programs
- Handle vendor escalations
- Present innovative products and brands to clients
- Support sales offers with Account Managers
- Join client and vendor meetings with Account Managers and Commercial Manager
- Cross:Functional Collaboration
- Ensure smooth transition from sales to delivery
- Provide ongoing feedback between clients, sales, and operations
Key Performance Indicators (KPIs)
- Revenue growth (new and existing clients)
- Gross margin and deal profitability
- Pipeline value and conversion rates
- Client retention and account growth
- Proposal accuracy and delivery success rate
- Sales cycle efficiency
Essential About you:
- Proven experience in a senior sales or commercial leadership role within an MSP or IT services business
- Strong understanding of Managed IT Services, Microsoft 365 and cloud solutions, Cybersecurity services
- Demonstrated ability to build and lead high-performing sales team, deliver revenue growth in a service-based environment
- Manage complex, multi-stakeholder sales cycles
- Strong commercial acumen with a focus on margin and profitability
Sales and Commercial Director employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Commercial Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their services and how they align with your experience. This will help you tailor your responses and show that you’re genuinely interested in the role and the company.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your pitch. Focus on articulating your achievements and how they relate to the Sales and Commercial Director role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Sales and Commercial Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Sales and Commercial Director. Highlight your experience in revenue growth, account management, and team leadership. We want to see how your skills align with our mission to support SMEs and drive innovation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our growth. Share specific examples of your past successes in sales leadership and client relationship management.
Showcase Your Understanding of the Industry: We’re looking for someone who knows their stuff! Make sure to demonstrate your understanding of Managed IT Services, Microsoft 365, and cloud solutions in your application. This will show us that you’re ready to hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values.
How to prepare for a job interview at TipTopJob
✨Know Your Numbers
As a Sales and Commercial Director, you'll need to demonstrate your understanding of revenue growth and strategy. Be prepared to discuss specific figures from your previous roles, such as sales targets you've met or exceeded, and how you achieved them. This shows that you not only understand the numbers but can also drive results.
✨Showcase Your Leadership Style
You'll be leading a team, so it's crucial to articulate your leadership approach. Think about examples where you've successfully mentored team members or improved team performance. Highlight how you foster a culture of accountability and innovation, aligning with the company's values.
✨Understand the Market
Research the Managed Service Provider landscape, especially focusing on SMEs and sectors like education and hospitality. Be ready to discuss current trends, challenges, and opportunities in these markets. This will show your potential employer that you're not just a sales leader but also a strategic thinker who understands their business environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Prepare for scenarios related to client management, upselling, or handling vendor relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you convey your thought process clearly.