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- Tasks: Lead and manage regional cleaning operations to achieve performance and compliance targets.
- Company: Leading service provider in the commercial cleaning industry.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Why this job: Make a real impact by improving service delivery and client satisfaction.
- Qualifications: 3+ years in a senior operational role with strong people management skills.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
My client, a leading service provider is seeking a driven and experienced Operational professional to oversee a portfolio of commercial cleaning contracts within a fast paced, collaborative environment. This role is ideal for a hands on operational leader who is passionate about service excellence, people development, and continuous improvement.
Key Responsibilities
- Lead and manage regional cleaning operations to achieve contract performance, compliance, and KPI targets.
- Develop and implement operational strategies to improve service delivery, efficiency, and client satisfaction.
- Work closely with internal support teams to ensure seamless delivery and successful mobilisation of new contracts.
- Analyse performance data, audits, and trends to drive improvements and informed decision-making.
- Build strong relationships with clients, ensuring high levels of retention and satisfaction.
- Support, coach, and develop contract managers and site teams to maximise performance.
Key Requirements
- Minimum 3+ years experience in a regional or senior operational role within commercial cleaning or facilities management.
- Strong people management skills with a track record of leading multi-site teams.
- Commercial awareness with experience managing budgets, performance metrics, and service delivery.
- Excellent organisational, analytical, and communication skills.
- Ability to manage multiple contracts and priorities in a fast-moving environment.
Regional Operations Director : Commercial Cleaning employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Director : Commercial Cleaning
✨Tip Number 1
Network like a pro! Reach out to your connections in the commercial cleaning industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with your passion for service excellence. This will help you showcase your fit for the role and impress the hiring team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in managing multi-site teams and driving performance improvements. Highlight specific examples that demonstrate your leadership skills and ability to achieve KPI targets.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you’re proactive and serious about landing that dream job.
We think you need these skills to ace Regional Operations Director : Commercial Cleaning
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your operational leadership experience and any achievements in service excellence or people development.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about commercial cleaning and how you can contribute to our team. Share specific examples of how you've improved service delivery or client satisfaction in previous roles.
Showcase Your Analytical Skills: Since the role involves analysing performance data, make sure to mention any relevant experience you have with data analysis. We want to see how you've used data to drive improvements in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at TipTopJob
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the commercial cleaning industry. Be ready to discuss how you've previously met or exceeded these metrics in your past roles. This shows you understand what drives success in operations.
✨Showcase Your People Skills
As a Regional Operations Director, you'll be leading teams. Prepare examples of how you've developed and supported your team members in the past. Highlight any coaching or mentoring experiences that demonstrate your ability to enhance team performance and morale.
✨Demonstrate Strategic Thinking
Think about operational strategies you've implemented that improved service delivery or client satisfaction. Be prepared to discuss specific examples where your strategic decisions led to measurable improvements, showcasing your analytical skills.
✨Build Rapport with the Interviewers
Remember, this role is all about relationships. During the interview, engage with your interviewers by asking insightful questions about their operations and challenges. This not only shows your interest but also helps you assess if the company culture aligns with your values.
