At a Glance
- Tasks: Lead a team to deliver top-notch building surveying services and ensure resident satisfaction.
- Company: Join Poplar HARCA, an award-winning organisation known for innovative urban regeneration.
- Benefits: Competitive salary, full-time hours, and opportunities for career development.
- Other info: Dynamic role with a focus on safety, teamwork, and community engagement.
- Why this job: Make a real difference in residents' lives while managing impactful projects.
- Qualifications: Degree in a building-related subject and relevant professional certification required.
The predicted salary is between 59574 - 59574 £ per year.
Location: George Green, Head Office (Poplar)
Salary: A GBP 56,436 - A GBP 59,574 per annum
Vacancy Type: Full Time – 35 Hours per week
Poplar HARCA is an award‑winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration. An opportunity has arisen within our Repairs Team for a Property Services Manager. The Property Services Manager leads a team of surveyors and contractors to deliver effective, resident‑focussed, value for money building surveying services. This includes stock condition surveys, diagnostic inspections, complex casework, and resource allocation. Working with a range of internal and external stakeholders, the Property Services Manager ensures that Poplar HARCA’s homes are safe, warm, dry and meet all requirements.
Postholder Responsibilities
- Lead Poplar HARCA’s surveying activities
- Develop a high‑performing, customer‑centric team
- Promote a safety‑first culture: ensure the team acts on health, safety, and wellbeing concerns
- Ensure that targets are met and that works are managed to time and budget
- Ensure that residents are updated in a timely and courteous way, and that promises are kept
- Ensure that surveying activities are compliant with statutory, regulatory, and policy requirements
- Manage a portfolio of measured term contracts to deliver high quality, cost‑effective services
- Champion excellence in data management and record keeping
- Develop systems and processes that ensure the proper recording of repair and property information
- Monitor key performance indicators, identify and rectify adverse trends
- Be responsible for the line management and career development of a team
- Develop, manage, motivate, support and train a team to deliver excellent, value for money services
Person Specification
- Degree or HND in a relevant building‑related subject
- Professional certification (MRICS or MCIOB)
Experience
- Working in a role with a similar level of responsibility
- Delivering excellence in a highly pressured environment
- Managing health and safety in a surveying context
Knowledge
- Building regulations and best practice
- Construction industry procedures and frameworks
- Disrepair case management
- Data management practices
- Service implications of working in diverse communities
Closing Date: Friday 19 June 2026 (5:00 pm)
Property Services Manager employer: TipTopJob
Poplar HARCA is an exceptional employer, renowned for its commitment to innovative urban regeneration and community-focused housing solutions. Located in the vibrant area of George Green, our work culture prioritises collaboration, safety, and employee development, offering numerous opportunities for career growth within a supportive environment. Join us to make a meaningful impact while enjoying competitive salaries and a strong emphasis on work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Property Services Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like TipTopJob, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Property Services Manager at TipTopJob.
We think you need these skills to ace Property Services Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at TipTopJob
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
