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- Tasks: Lead a dynamic team ensuring efficient patient and equipment movement in a major hospital.
- Company: Premier healthcare maintenance provider with a focus on operational excellence.
- Benefits: Competitive salary, pension scheme, and healthcare perks.
- Other info: Opportunities for career progression and a commitment to diversity.
- Why this job: Make a real impact on patient care while developing your leadership skills.
- Qualifications: Experience in facilities management and managing large teams required.
The predicted salary is between 40000 - 45000 £ per year.
Location: Oxford
Salary: GBP40,000 - GBP45,000 per annum (DOE)
Contract: Full-Time, Permanent
Employer: Leading Healthcare Maintenance and Facilities Provider
The Role
Are you a natural leader who thrives in high-pressure, fast-paced environments? We are looking for an experienced Portering Services Manager to lead a large-scale team within one of Oxford's major hospitals. Working for a premier maintenance and facilities provider, you won't just be managing a department; you will be the heartbeat of the hospital's operational flow. You will ensure that patients, equipment, and essential supplies reach their destinations safely and efficiently, directly impacting patient care and clinical outcomes.
Key Responsibilities
- Leadership and Development: Oversee, mentor, and motivate a large team of porters and supervisors, ensuring high standards of performance and professional conduct.
- Operational Efficiency: Manage complex rotas and resource allocation to meet the 24/7 demands of a major healthcare site.
- KPI Management: Monitor and report on Service Level Agreements (SLAs), ensuring response times and safety protocols are consistently met.
- Health and Safety: Maintain a rigorous focus on Manual Handling, Infection Control, and COSHH regulations.
- Stakeholder Engagement: Act as the primary point of contact for hospital clinical staff and trust management to ensure seamless service integration.
What You'll Need
- Proven Experience: A strong background in facilities management, logistics, or hospitality, ideally within a healthcare or high-footfall public environment.
- People Power: Demonstrated experience managing large, diverse teams (50+ staff) including recruitment, disciplinary procedures, and training.
- Cool Under Pressure: The ability to make quick, logical decisions in a critical care environment where priorities shift by the minute.
- Tech Savvy: Proficiency in using task management software and digital radio systems to track team movements and efficiency.
- Empathy and Professionalism: A commitment to patient dignity and a customer-first mindset.
Why Join Us?
- Career Progression: Opportunities to move into senior regional management.
- Pension and Benefits: Competitive contributory pension scheme and healthcare perks.
- Impact: The pride of knowing your work facilitates life-saving care every single day.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.
Porter Operations Manager employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and operational efficiency. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your people skills! During interviews, share specific examples of how you've successfully managed large teams and handled high-pressure situations. This will demonstrate your ability to lead effectively in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Porter Operations Manager
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading large teams. We want to see how you've motivated and developed your staff in previous roles, especially in high-pressure environments like healthcare.
Be Specific About Your Experience: When detailing your background, focus on your achievements in facilities management or logistics. We love numbers, so if you can quantify your successes, do it! It shows us the impact you've made.
Demonstrate Your Coolness Under Pressure: Share examples of how you've handled critical situations. We’re looking for candidates who can think on their feet and make quick decisions, so don’t hold back on those stories!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Portering Services Manager. Familiarise yourself with the healthcare environment and the specific challenges that come with managing a large team in a fast-paced setting. This will help you speak confidently about your experience and how it aligns with the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading diverse teams. Think of specific examples where you've motivated staff, handled conflicts, or improved performance. Highlighting your people management skills will demonstrate that you can be the heartbeat of the hospital's operational flow.
✨Demonstrate Problem-Solving Abilities
In a high-pressure environment, quick decision-making is crucial. Prepare to share instances where you've successfully navigated challenges or made critical decisions under pressure. This will show that you can keep calm and think logically when priorities shift.
✨Engage with Stakeholders
Since you'll be the primary point of contact for clinical staff and management, it's important to convey your communication skills. Be ready to discuss how you've built relationships with stakeholders in the past and how you plan to ensure seamless service integration in this role.