At a Glance
- Tasks: Support residents and ensure their safety while managing day-to-day operations.
- Company: Join Stonewater, a company dedicated to empowering communities.
- Benefits: Part-time role with competitive salary and a supportive work environment.
- Other info: Opportunity for personal growth in a friendly and inclusive workplace.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in customer service and strong IT skills are essential.
The predicted salary is between 20982 - 20982 £ per year.
Location: Dalcross House, Poole
Salary: GBP 20,982 per annum
Vacancy Type: Permanent, Part Time (30 hours per week)
As Scheme Manager, you will be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring residents feel safe, supported, and empowered to live independently. You will take ownership of essential safety checks, including health and safety, fire safety, and the warden call system, ensuring compliance standards are met and service quality remains high. Your keen eye for detail will help identify and manage risks, including safeguarding concerns, and you will be confident in taking appropriate action to prioritize residents' well-being.
What We're Looking For
- Experience in housing or customer-facing roles.
- Strong IT skills (Microsoft Office) and a willingness to learn new systems.
- Excellent record-keeping and attention to detail.
- A self-starter with great organisational skills and a passion for helping others.
- A clear communicator who works well with residents, colleagues, contractors, and external agencies.
- A practical problem solver who delivers high-quality work and meets deadlines.
- Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.
This appointment is subject to satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, age, disability, or any other protected characteristic.
Scheme Manager in Poole employer: TipTopJob
At Stonewater, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that empowers our employees to make a real difference in the lives of our residents. Located in the vibrant community of Poole, our Scheme Manager role provides not only competitive pay but also opportunities for personal and professional growth, ensuring you can thrive while helping others live independently. Join us and be part of a team that values your contributions and fosters a sense of belonging.
