2nd Line Support Engineer
Plymouth GBP45,000
Our client is seeking a strong 2nd Line IT Support Engineer to join their growing internal IT function. This is an excellent opportunity for a hands:on IT professional who enjoys providing high:quality support, troubleshooting complex technical issues, and contributing to the continuous improvement of IT services across a busy organisation.
Working as part of a collaborative IT team, youll provide 2nd line support to end users, maintain core infrastructure, and play a key role in ensuring systems remain secure, reliable and efficient.
Key Responsibilities
- Provide 2nd line IT support to end users.
- Troubleshoot hardware, software and network issues.
- Manage and resolve support tickets efficiently.
- Support Microsoft 365 and user administration.
- Assist with device deployment and user onboarding.
- Work with third:party suppliers when required.
- Contribute to IT projects and system improvements.
- Maintain technical documentation and best practices.
- Help ensure systems remain secure and reliable.
Skills And Experienced Required
- Minimum 4 years of 2nd Line IT Experience
- TCP/IP Networking and DNS
- Powershell Scripting
- Active Directory and Group Policy
- Windows 11
- Office 365 Suite
- Hardware and Printer Support
- Troubleshooting
Desirable Skills Include
- Hyper:V
- Cisco Networking
- SQL Server
- Experience in a Manufacturing Environment
Please note as we receive a high level of applications we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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2nd Line Support Technician in Plymouth employer: TipTopJob
As an Installation & Commissioning Engineer with us, you'll join a dynamic team in the vibrant London area, where flexibility in working hours allows for a balanced lifestyle. We pride ourselves on fostering a supportive work culture that encourages professional growth through ongoing training and development opportunities, alongside competitive salaries and performance bonuses. Our commitment to innovation and excellence ensures that you will be part of exciting projects that make a real impact in the industry.
