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For Companies At a Glance
- Tasks: Manage daily office operations and support HR functions in a vibrant leisure environment.
- Company: Join a dynamic leisure business focused on creating enjoyable experiences for all.
- Benefits: Enjoy flexible working hours and the chance to work in a fun, people-centric atmosphere.
- Why this job: Be the backbone of operations while making a real impact in a fast-paced setting.
- Qualifications: Experience in business support or administration, ideally in leisure or hospitality.
- Other info: Opportunity for growth and development in a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Operations Support Manager : Leisure Industry — TipTopJob
We are working with a dynamic and popular leisure business to recruit a Business Support Manager who will play a pivotal role in supporting and streamlining day-to-day operations across the organisation. This is a fantastic opportunity for a hands-on, solutions-focused individual who thrives in a fast-paced, people-centric environment.
Responsibilities
- Oversee the day-to-day management of the office, ensuring a productive and positive working environment
- Liaise with internal teams to support operational needs and coordinate office logistics
- Support senior leadership with reporting, process improvement and general business administration
- Coordinate HR administration including onboarding, employee records, and absence management
- Support line managers with recruitment campaigns: drafting job descriptions, liaising with agencies, and scheduling interviews
- Maintain HR policies and ensure compliance with employment legislation
- Maintain and implement health and safety protocols across all business sites
- Ensure training records and documentation are up to date
- Conduct regular checks and work with site managers to address any concerns
- Lead administrative processes including document control, database management, and supplier relationships
- Support financial administration (e.g. PO tracking, invoice processing, petty cash)
Requirements
- Proven experience in a similar Business Support, Office Manager or Admin role, ideally within a multi-site or leisure/hospitality environment
- Strong HR administration and recruitment experience
- Sound knowledge of Health and Safety compliance
- Excellent organisational and multitasking skills
- Confident communicator who can work with all levels of the business
- Flexible, solutions-oriented, and comfortable with occasional weekend work during busy periods
Additional details
- Working Hours: Monday to Friday, with flexibility to work occasional weekends during peak summer season
- Location: Dereham/Norfolk area (as per listing)
- Employment type: Full-time
- Seniority level: Entry level
- Industry: Leisure/Hospitality
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Operations Support Manager : Leisure Industry employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager : Leisure Industry
✨Tip Number 1
Familiarise yourself with the leisure industry and its specific challenges. Understanding the unique operational needs of leisure businesses will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the leisure sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Highlight your HR and compliance experience in conversations. Be prepared to discuss how you've successfully managed recruitment processes and ensured health and safety compliance in previous roles.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've improved office operations in past positions. Being able to share specific instances will make you stand out as a proactive candidate.
We think you need these skills to ace Operations Support Manager : Leisure Industry
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Operations Support Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in business support, office management, or HR roles, particularly within the leisure or hospitality sectors. Use specific examples to demonstrate your organisational and multitasking skills.
Showcase Your Skills: Make sure to showcase your strong communication skills and ability to work across departments. Mention any experience you have with health and safety compliance, as this is a crucial aspect of the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Discuss why you are a good fit for the position and how you can contribute to the team’s success, especially during peak seasons.
How to prepare for a job interview at TipTopJob
✨Show Your Organisational Skills
As an Operations Support Manager, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples of how you've successfully organised projects or streamlined processes in previous roles.
✨Highlight Your HR Experience
Since the role involves HR administration and recruitment, be ready to discuss your experience in these areas. Share specific instances where you coordinated hiring processes or maintained employee records effectively.
✨Demonstrate Health and Safety Knowledge
Understanding health and safety compliance is crucial for this position. Brush up on relevant regulations and be prepared to discuss how you've implemented safety protocols in past roles.
✨Be Solutions-Focused
The job requires a proactive approach to problem-solving. Think of challenges you've faced in previous positions and how you resolved them. This will show your potential employer that you're adaptable and resourceful.