At a Glance
- Tasks: Lead and develop high-volume hospitality venues while driving performance and guest experience.
- Company: Dynamic hospitality group in London with exciting growth opportunities.
- Benefits: Competitive salary up to £125,000 and a fast-paced, people-focused environment.
- Other info: Ambitious role with potential for significant responsibility and influence.
- Why this job: Shape the future of hospitality operations and grow your career in a vibrant setting.
- Qualifications: Strong multi-site leadership experience in high-volume hospitality.
The predicted salary is between 125000 - 125000 € per year.
Location: London
Salary: Up to GBP 125,000
A growing hospitality group is looking for an Operations Manager to join the business at a genuinely exciting stage of its journey. This is not a maintenance role. The business already operates some of the busiest and most complex hospitality venues in London, but the real opportunity here is what comes next. They are looking for someone ambitious enough to grow with the business, take on increasing responsibility over time, and play a key role in shaping the future operational structure as the company continues to scale. The environment is fast-paced, people-led, and high energy. Standards are high, expectations are high, and they want someone who enjoys being in the middle of the operation: driving performance, developing teams, and constantly improving what good looks like.
This role would suit someone who is already operating at senior level within a multi-site hospitality business, who has a long-term strategic vision but still hands on.
The Role- Oversee a portfolio of high-volume, operationally complex venues across London
- Lead, coach, and develop senior management teams across multiple sites
- Drive commercial performance while protecting guest experience and culture
- Create structure, accountability, and operational consistency across the business
- Work closely with senior leadership on strategy, growth, and operational development
- Support new openings, business evolution, and wider operational projects
- Be highly visible within the operation: close enough to the detail to influence outcomes properly
- Take on broader responsibility as the business continues to grow and evolve
- Strong multi-site hospitality leadership experience
- Background within high-volume restaurants or large multifaceted hospitality operations
- Commercially strong with a proven ability to improve performance
- Comfortable leading large, layered teams in fast-moving environments
- Naturally people-focused with strong coaching and leadership ability
- Ambitious and motivated by progression, responsibility, and long-term growth
- Able to balance operational detail with bigger-picture thinking
- Calm under pressure and confident making decisions at pace
- Someone who wants to contribute, influence, and grow with the business over time
Sound like you?
Operations Manager : Scaling Hospitality Business employer: TipTopJob
Join a dynamic and ambitious hospitality group in London, where your role as Operations Manager will not only challenge you but also offer significant opportunities for personal and professional growth. With a fast-paced, people-led culture, you'll be at the forefront of shaping operational excellence across high-volume venues, driving performance while nurturing talent within your teams. This is a unique chance to influence the future of a thriving business that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager : Scaling Hospitality Business
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on that Operations Manager role!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for the hospitality sector shine through. Share your vision for operational excellence and how you can contribute to their growth. They want to see that fire in you!
✨Tip Number 3
Be ready to demonstrate your skills! Prepare some real-life examples of how you've driven performance and developed teams in previous roles. Use specific metrics to back up your claims – numbers speak volumes in this fast-paced environment.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your commitment. Plus, it’s a great way to ensure your application gets into the right hands quickly. Don’t miss out!
We think you need these skills to ace Operations Manager : Scaling Hospitality Business
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for creating amazing guest experiences and driving performance in high-energy environments.
Highlight Your Leadership Skills:Make sure to showcase your experience in leading and developing teams. We’re looking for someone who can inspire others and create a culture of accountability, so share specific examples of how you've done this in the past.
Be Specific About Your Achievements:Quantify your successes! Use numbers and metrics to demonstrate how you've improved performance or driven growth in previous roles. This helps us see the impact you've made and how you can contribute to our future.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at TipTopJob
✨Know the Business Inside Out
Before your interview, dive deep into the hospitality group’s operations. Understand their venues, their unique selling points, and any recent news or developments. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach in detail. Prepare examples of how you've successfully led multi-site teams, driven performance, and developed talent. Highlight specific instances where your coaching made a difference, as this role is all about people management.
✨Demonstrate Commercial Acumen
Since the role requires driving commercial performance, come prepared with examples of how you've improved profitability in previous roles. Discuss strategies you've implemented that enhanced guest experience while also boosting the bottom line.
✨Emphasise Your Vision for Growth
Articulate your long-term vision for the role and how you see yourself contributing to the company’s evolution. Be ambitious in your outlook, and share ideas on how you would approach new openings and operational projects to ensure sustainable growth.
