At a Glance
- Tasks: Lead operations across multiple hospitality sites and drive customer service excellence.
- Company: Dynamic hospitality group expanding rapidly with a strong presence in London.
- Benefits: Competitive salary up to £150,000 and opportunities for career advancement.
- Other info: Exciting chance to oversee new site openings and enhance business performance.
- Why this job: Join a thriving team and shape the future of hospitality in the UK.
- Qualifications: Proven experience as an Operations Director in the hospitality sector.
The predicted salary is between 120000 - 150000 £ per year.
Overview
Fantastic business, the one to watch. Love this group myself.
Location
Head office, London: must be commutable to London.
Eligibility
- Only apply if you are currently in an Operations Director role.
Role Overview
An experienced operator is needed to join a leading but expanding hospitality and leisure group based in London with sites across the UK. The group has 19 sites (plus 2 openings this year and a target of 3 more next year). The role reports to the CEO and focuses on operational excellence.
Responsibilities
- Lead the operational team across all sites.
- Develop and implement marketing and sales strategies.
- Coordinate with head office functions on a dotted‑line basis.
- Drive continuous improvement of customer service, product quality and consistency.
- Increase productivity, develop the customer base and maintain or enhance profitability.
- Oversee new site openings and manage Area Managers.
Qualifications
- Excellent proven experience as a senior operator in the hospitality industry.
- Experience opening new sites and leading a large scale business, ideally across London.
- Experience managing a turnover of over £50 million and holding a leadership role.
- Background with branded hospitality operators and a track record of business change.
Contact
To discuss details further, please apply today or send your CV to Stuart Hills. Call 0207 79 02666.
We think you need these skills to ace Operations Director UK hospitality Group up to A GBP 150,000
Operational Excellence
Leadership Skills
Marketing Strategy Development
Sales Strategy Implementation
Customer Service Improvement
Product Quality Management
Profitability Enhancement
