At a Glance
- Tasks: Lead operations for a growing hospitality group and oversee new site openings.
- Company: Dynamic UK hospitality group with a focus on quality and customer service.
- Benefits: Competitive salary, bonus potential, and opportunities for career advancement.
- Other info: Exciting opportunity to drive change and innovation in a fast-evolving industry.
- Why this job: Make a significant impact in a thriving business and shape the future of hospitality.
- Qualifications: Proven experience in senior operations within the hospitality sector and managing large-scale businesses.
The predicted salary is between 130000 - 140000 £ per year.
Location: Head office, London. Flex on locations. MUST be happy to travel.
About the Role
A fantastic opportunity has arisen for an experienced operator to join this leading but currently expanding hospitality and leisure group based in London with sites across the whole of the UK, with 30 plus sites and growing, looking to add another 3 sites in the next year, keen to grow. These sites all have a great mix of food and drinks, great business to put your stamp on and have an impact. If you like the hospitality sector and you have experience managing a large-scale business across the UK, this could be for you. The ideal candidate will treat the business as their own but report to the COO/CEO. This mindset will allow for massive opportunities to move this business forward – opening experience would be essential for this role, and coming from a leading hospitality operator will be key for my client. These sites are all unique to the location and the client is keen to speak to talent with some branded experience; must have over 50 million turnover experience and be in a leadership role.
Our client prides themselves on customer service and the quality product that they provide on a day-to-day basis. They take the heritage of the business very seriously and work on continuous improvement of all aspects with the customer as key. The business is evolving all the time and a candidate who has a track record of business change to keep ahead of market trends will do well.
Responsibilities:
- Oversee the operational team, Marketing and Sales, and have a dotted line with other Head Office functions.
- Improve product quality and consistency.
- Increase productivity and develop the customer base.
- Maintain and increase profitability across all areas of the business.
- Lead new openings and manage Area Managers.
Qualifications:
- Excellent proven experience as a senior operator from the hospitality and leisure industry sector.
- Experience managing a large scale business across the UK.
- Over 50 million turnover experience and a leadership role.
- Experience with new openings and managing Area Managers.
Operations Director UK hospitality Group A GBP 130/140k plus bonus employer: TipTopJob
Join a dynamic and expanding hospitality group based in London, where your expertise as an Operations Director will be valued and rewarded. With a strong focus on employee growth, a culture of continuous improvement, and the opportunity to make a significant impact across multiple unique sites, this company offers a vibrant work environment that champions customer service and product quality. Enjoy competitive remuneration, including a generous bonus structure, while being part of a team that is passionate about evolving the hospitality landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director UK hospitality Group A GBP 130/140k plus bonus
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TipTopJob. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TipTopJob
Don't be shy about reaching out to TipTopJob directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Director UK hospitality Group A GBP 130/140k plus bonus
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TipTopJob and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TipTopJob
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
