At a Glance
- Tasks: Lead operations across London and the South East, ensuring excellent guest experiences.
- Company: Join a dynamic, fast-growing leisure hospitality brand making waves in the UK.
- Benefits: Enjoy competitive pay, growth opportunities, and a vibrant work culture.
- Other info: Ideal for those who thrive in fast-paced environments and love guest interaction.
- Why this job: Be part of an energetic team focused on customer satisfaction and operational excellence.
- Qualifications: Must have 5+ years in senior hospitality roles with strong leadership skills.
The predicted salary is between 66000 - 95000 £ per year.
London and South East High-Volume Sites Fast-Growth Brand
We\'re working with a dynamic and fast-growing leisure hospitality brand making a significant impact across London and the UK. With a strong operational base and ambitious expansion plans, they are now looking to appoint an Operations Director to support their next phase of growth.
Important Note
Our client is only considering candidates with a background in hospitality-style environments, including hotels, large-scale conference venues, sports stadiums, horse racing venues, theme parks, and similar high-volume, guest-facing operations. A blend of commercial awareness and hands-on, people-led management is essential.
The Operations Director Role
- Oversee operations across the London and South East region.
- Manage and support one experienced Operations Manager, working closely with the founder and central team.
- Balance growth initiatives, including new openings, with maintaining high standards across the current estate.
- Lead teams to deliver excellent guest experiences, strong financial results, and operational consistency.
The Ideal Candidate
- Comes from a hospitality/leisure-led background as outlined above.
- Has experience in high-volume, guest-focused operations.
- Has held roles at Senior Operations Manager or Operations Director level.
- Demonstrates strong leadership skills with a proven ability to develop and motivate senior managers.
- Ideally has experience with openings and expansion projects.
- Minimum 5 years in a senior multi-site role, based in London.
This is an exciting opportunity to join a business with energy, momentum, and a strong leadership team. It\'s a great fit for someone who enjoys working at pace, takes ownership, and thrives in a customer-first environment.
If you want to work for a great restaurant business and believe you are suitable, apply today to Stuart Hills or call 790.
Does this sound like you?
#J-18808-LjbffrOperations Director : Leisure Hospitality Group A GBP 95k OTE employer: TipTopJob
Join a vibrant and rapidly expanding leisure hospitality brand that prioritises employee growth and development within a dynamic work culture. With a focus on delivering exceptional guest experiences, this company offers competitive remuneration, a supportive leadership team, and the opportunity to be part of exciting expansion projects across London and the South East. If you thrive in a fast-paced environment and are passionate about hospitality, this is the perfect place for you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director : Leisure Hospitality Group A GBP 95k OTE
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TipTopJob. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TipTopJob
Don't be shy about reaching out to TipTopJob directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Director : Leisure Hospitality Group A GBP 95k OTE
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TipTopJob and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TipTopJob
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
