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- Tasks: Ensure security by searching vehicles and monitoring CCTV while coordinating movements.
- Company: TipTopJob is dedicated to rehabilitating offenders in a supportive prison environment.
- Benefits: Enjoy a competitive salary, pension, free parking, and discounts at High Street shops.
- Why this job: Join a team focused on dignity and respect, making a real impact on lives.
- Qualifications: Flexibility, strong communication skills, and resilience are key for this role.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 22000 - 29000 £ per year.
Care and Rehabilitation Services, HMP Rye Hill, Rugby, CV23 8SZ
Salary: GBP 27,240.72 per annum
Permanent, Full Time (39 hours per week)
Benefits: Company Pension, on-site parking, on-site canteen, ongoing training and development and access to High Street Shop discounts.
Within Care and Rehabilitation Services, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and staff build positive and supportive relationships with the prisoners in their care.
HMP Rye Hill is a category C training prison situated in the village of Willoughby, near Rugby in Warwickshire, holding approximately 1122 sentenced male adults.
HMP Rye Hill is now looking for full-time Operational Support Officers to join the Security Team.
Responsibilities
- Search vehicles, occupants of vehicles, visitors and their property on access or egress through the prison lock, using technical aids, to ensure the security of the Prison is maintained.
- Participate with Internal and External vehicle escorts and patrols where necessary, wearing the correct high visibility PPE, ensuring compliance with contractual requirements.
- Monitor and operate CCTV Cameras (including Visits CCTV), and radio network in line with relevant procedures to maintain Prison Security.
- Issue keys, tallies and radios to authorised personnel and ensure security keys are not removed from the Prison, reporting all discrepancies immediately to the Duty Manager.
- To complete the correct gate logs for issuing loan keys, radios and key boxes.
- Answer and screen Internal and External telephone calls, to ensure they are identified before being directed to the correct point of contact or Messages are taken and passed on to the appropriate person for action or response.
- Ensure all authorised visitors are entered onto the CMS system and issued with a valid pass before they enter the Prison and ensure all tool check lists are completed for contractors\’ equipment entering and exiting the Prison, maintaining Prison Security.
- Monitor and respond to situations as they arise using the appropriate equipment to ensure that situations are dealt with promptly and the appropriate action/response is taken.
- Coordinate, control and monitor the movement of staff, prisoners and visitors around the establishment to ensure they arrive at the correct destination safely and securely, in a timely and efficient manner.
- Maintain security in the Visitors Centre, ensuring that the building is searched and locked at the end of each session, reporting any unusual occurrence to the Duty Manager. (Day Duties only).
It\’s key that you are flexible and adaptable to deal with ever-changing scenarios within the prison and you will be supported by an enthusiastic and committed team at HMP Rye Hill.
You will be able to communicate effectively, be observant and have strong resilience.
If you join us, you can be sure that you\’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.
Equality and Diversity is an important part of Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment p
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Operational Support Officer employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to prison environments. Understanding these will not only help you during the interview but also demonstrate your commitment to maintaining safety and security.
✨Tip Number 2
Highlight any previous experience in security or operational roles, especially in high-pressure environments. Be ready to discuss how you've handled challenging situations, as this will show your resilience and ability to respond effectively.
✨Tip Number 3
Prepare to showcase your communication skills, as they are crucial for coordinating movements and ensuring safety. Think of examples where you've successfully communicated in a team or managed conflicts.
✨Tip Number 4
Research HMP Rye Hill's philosophy and values around rehabilitation and respect. Being able to align your personal values with theirs can set you apart and show that you're a good fit for their team.
We think you need these skills to ace Operational Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Operational Support Officer position. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and qualifications. Emphasise any previous roles that involved security, communication, or teamwork, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Highlight specific examples from your past experiences that demonstrate your ability to handle the responsibilities mentioned in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which are important in a security-focused role.
How to prepare for a job interview at TipTopJob
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of an Operational Support Officer. Be prepared to discuss how your skills and experiences align with tasks like monitoring CCTV, managing visitor entries, and ensuring security protocols.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. During the interview, demonstrate your ability to communicate clearly and confidently. You might be asked about how you would handle difficult situations or communicate with both staff and visitors.
✨Highlight Your Flexibility and Resilience
The job requires flexibility and resilience, especially in a dynamic environment like a prison. Prepare examples from your past experiences where you had to adapt quickly or remain calm under pressure, showcasing your ability to handle challenging situations.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the role and the organisation. Inquire about the training and development opportunities available, or how the team collaborates to maintain security and safety.