At a Glance
- Tasks: Manage customer relationships and oversee the entire order lifecycle in a dynamic supply chain environment.
- Company: Established manufacturing business leading in innovative paint application technologies.
- Benefits: Competitive salary, early finish on Fridays, and opportunities for long-term career development.
- Other info: Join a supportive team focused on delivering exceptional service and optimising supply chain efficiency.
- Why this job: Make a real impact in a fast-paced role while working with diverse industries like automotive and defence.
- Qualifications: 3+ years in supply chain or account management, preferably in the automotive sector.
The predicted salary is between 42500 - 47500 £ per year.
Account and Material Planning and Logistics Manager based in Oldbury, West Midlands. Circa A GBP 45,000 (DOE) for 39.5 hours per week.
This is a pivotal, customer-facing role that sits at the heart of the business, connecting customers, suppliers, and internal operations. You’ll take ownership of the end-to-end order lifecycle, ensuring seamless delivery from forecasting and planning through to final fulfilment. If you’re someone who thrives in a fast-paced supply chain environment, enjoys problem-solving, and wants to make a real impact, this is the role for you.
Key Responsibilities:- Act as the central point of contact for key customers, managing relationships and expectations.
- Oversee the full order-to-delivery (OTD) process, from order intake through to completion.
- Analyse customer schedules and create effective production plans aligned to operational targets.
- Monitor and report on KPI performance (including OTIF and customer satisfaction).
- Work closely with customers to develop accurate demand forecasts.
- Proactively manage and resolve supply chain disruptions and commercial queries.
- Develop and manage material planning schedules to ensure continuity of supply.
- Build and maintain strong relationships with suppliers, ensuring on-time delivery performance.
- Optimise inventory levels, balancing service levels with stock efficiency.
- Proven experience in a customer-facing supply chain, MP and L, or account management role (minimum 3 years).
- Strong background within the automotive industry (essential).
- Excellent communication skills, both written and verbal.
- Highly organised with the ability to multitask and prioritise effectively.
- Strong planning capability with the ability to translate customer demand into production plans.
- Commercially aware with a solid understanding of supply chain and manufacturing processes.
- Advanced or intermediate Excel skills.
- A proactive, customer-first mindset with a passion for delivering exceptional service.
Competitive salary and long-term development potential.
Account & MP&L Manager — Automotive in Oldbury employer: TipTopJob
Join a well-established and growing manufacturing business in Oldbury, where you will play a crucial role in connecting customers and suppliers within the dynamic automotive sector. With a competitive salary and a commitment to employee development, our company fosters a collaborative work culture that values innovation and problem-solving, ensuring you have the opportunity to make a meaningful impact while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Account & MP&L Manager — Automotive in Oldbury
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to shine, so practice common interview questions and think about how your experience aligns with their needs. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Account & MP&L Manager role!
We think you need these skills to ace Account & MP&L Manager — Automotive in Oldbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account & MP&L Manager. Highlight your experience in supply chain management, especially within the automotive industry, and showcase any relevant achievements that demonstrate your customer-focused approach.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've successfully managed customer relationships and resolved supply chain issues in the past.
Show Off Your Skills:Don’t forget to highlight your Excel skills and any other relevant tools you’ve used in your previous roles. We love seeing candidates who can effectively analyse data and create production plans that align with operational targets.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and supply chain processes. Familiarise yourself with key terms like OTD, KPI, and demand forecasting. This will show that you're not just interested in the role but also understand the nuances of the field.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully managed supply chain disruptions or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Build Rapport
Since this role is customer-facing, practice building rapport during the interview. Be friendly and approachable, and demonstrate your excellent communication skills. Remember, it’s about connecting with people, so don’t hesitate to ask questions about the company culture and team dynamics.
✨Excel at Excel
Given the emphasis on advanced Excel skills, be ready to discuss how you've used Excel in previous roles. If possible, bring along examples of reports or dashboards you've created. This will highlight your analytical capabilities and attention to detail.