At a Glance
- Tasks: Manage customer relationships and oversee the entire order lifecycle in a dynamic supply chain environment.
- Company: Join a leading manufacturing business at the forefront of innovative paint application technologies.
- Benefits: Competitive salary, early finish on Fridays, and opportunities for long-term career development.
- Other info: Fast-paced role with strong potential for personal and professional growth.
- Why this job: Make a real impact by optimising supply chains and delivering exceptional service to customers.
- Qualifications: 3+ years in supply chain or account management, preferably in the automotive industry.
The predicted salary is between 42500 - 47500 £ per year.
Oldbury, West Midlands
Circa A GBP 45,000 (DOE) : 39.5 hours per week
Shift Pattern:
- Mon – Thurs: 08:00 – 17:00
- Fri: 08:00 – 14:00 (early finish)
Hawk 3 Talent Solutions are recruiting on behalf of a well‑established and growing manufacturing business based in Oldbury. Operating at the forefront of manual and robotic wet paint application, our client supplies into a diverse range of industries including automotive, defence, medical, and consumer goods. Due to continued growth and internal restructuring, they are now looking to appoint a Customer‑focused Account and MP and L Manager to strengthen their Sales and Logistics function.
The Role
This is a pivotal, customer‑facing role that sits at the heart of the business, connecting customers, suppliers, and internal operations. You’ll take ownership of the end‑to‑end order lifecycle, ensuring seamless delivery from forecasting and planning through to final fulfilment. If you’re someone who thrives in a fast‑paced supply chain environment, enjoys problem‑solving, and wants to make a real impact, this is the role for you.
Key Responsibilities
- Act as the central point of contact for key customers, managing relationships and expectations
- Oversee the full order‑to‑delivery (OTD) process, from order intake through to completion
- Analyse customer schedules and create effective production plans aligned to operational targets
- Monitor and report on KPI performance (including OTIF and customer satisfaction)
- Work closely with customers to develop accurate demand forecasts
- Proactively manage and resolve supply chain disruptions and commercial queries
- Develop and manage material planning schedules to ensure continuity of supply
- Build and maintain strong relationships with suppliers, ensuring on‑time delivery performance
- Optimise inventory levels, balancing service levels with stock efficiency
About You
- Proven experience in a customer‑facing supply chain, MP and L, or account management role (minimum 3 years)
- Strong background within the automotive industry (essential)
- Excellent communication skills, both written and verbal
- Highly organised with the ability to multitask and prioritise effectively
- Strong planning capability with the ability to translate customer demand into production plans
- Commercially aware with a solid understanding of supply chain and manufacturing processes
- Advanced or intermediate Excel skills
- A proactive, customer‑first mindset with a passion for delivering exceptional service
Competitive salary and long‑term development potential.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
Account and MP and L Manager in Oldbury employer: TipTopJob
Join a well-established and growing manufacturing business in Oldbury, where you will play a crucial role in connecting customers and suppliers within a dynamic supply chain environment. With a competitive salary and a commitment to employee development, this company fosters a collaborative work culture that values problem-solving and customer satisfaction, making it an excellent employer for those looking to make a meaningful impact in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account and MP and L Manager in Oldbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the automotive sector, so you can show them you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves managing supply chain disruptions, think of examples from your past experiences where you've successfully tackled challenges and be ready to share them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Account and MP and L Manager in Oldbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account and MP and L Manager. Highlight your experience in supply chain management, especially within the automotive industry, and showcase any relevant achievements that demonstrate your customer-focused approach.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your problem-solving skills and how you thrive in fast-paced environments, just like the one at our client’s company.
Showcase Your Skills:Don’t forget to highlight your Excel skills and your ability to manage relationships with customers and suppliers. These are key for the role, so give examples of how you've used these skills in past positions to make an impact.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you understand the ins and outs of supply chain management, especially in the automotive industry. Brush up on key terms like OTD, KPI, and demand forecasting. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully managed supply chain disruptions or improved processes. Be ready to discuss how you approached these challenges and what the outcomes were. This will highlight your proactive mindset.
✨Communicate Clearly
Since this role is customer-facing, practice articulating your thoughts clearly and confidently. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience with managing customer relationships.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s operations, their approach to customer satisfaction, or how they handle supply chain challenges. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
