At a Glance
- Tasks: Manage IT operations, support systems, and ensure cybersecurity for a dynamic engineering group.
- Company: Join the API Group, a leader in engineering solutions across diverse industries.
- Benefits: Competitive salary, immediate start, and a supportive team environment.
- Other info: Hands-on role with opportunities for growth in a collaborative setting.
- Why this job: Be part of a growing team and make a real impact on IT infrastructure.
- Qualifications: Extensive IT support experience and strong problem-solving skills required.
The predicted salary is between 31500 - 38500 £ per year.
Job Type: Full: time, Permanent
About The Role
We are looking for an experienced Senior IT Engineer to join our team.
Based on: site in Norwich, you will be responsible for the day: to: day operation of the Groups IT function, ensuring the smooth running, security and reliability of our IT infrastructure.
Working as part of a small team, you will manage IT support tickets, resolve break/fix incidents, and maintain critical business systems across the Group.
The IT team is responsible for the companys domain, network infrastructure, ERP system, VPN, engineering and drafting software, finance systems, Microsoft 365 environment, as well as backup, antivirus, cybersecurity and software updates.
You will play a key role in ensuring our IT systems remain secure, compliant and efficient.
Experience with ISO 27001:2022 and/or Cyber Essentials Plus is advantageous.
Key Responsibilities
- Manage the day: to: day operations of the IT department.
- Support and maintain the Groups network infrastructure, hardware and software systems.
- Monitor and resolve IT support tickets and technical incidents.
- Administer Microsoft 365, ERP systems, VPN and company domain services.
- Ensure backup, antivirus, patch management and cybersecurity measures are maintained.
- Deliver key IT processes to support compliance with security standards.
- Provide technical support to internal users and liaise with external suppliers where required.
- Contribute to continuous improvement of the Groups IT systems and infrastructure.
Qualifications
- Extensive experience in IT support, infrastructure engineering or IT management.
- Strong knowledge of networking, systems administration and cybersecurity.
- Excellent troubleshooting and problem: solving skills.
- Strong communication skills with the ability to work effectively with both technical and non: technical stakeholders.
- Experience within a manufacturing or engineering environment (desirable).
- A Bachelors degree in Computer Science or a related discipline, or equivalent industry experience.
- Experience with ISO 27001:2022 or Cyber Essentials Plus (beneficial).
- About The API Group
The API Group is a multidisciplinary engineering group providing high: quality engineered solutions, equipment and components across a wide range of industries.
API Engineering
Providing engineering design and component supply for more than 20 years, serving industries including Oil and Gas, Steel Mills, Material Handling, Power Generation and Automotive.
API Capacitors
The UKs leading designer and manufacturer of high: quality power capacitors for power electronic applications, offering world: class design expertise and bespoke manufacturing solutions.
PPI Engineering
Specialists in the design, supply and support of rotating electrical machines and associated equipment, delivering comprehensive technical and commercial support to customers worldwide.
What We Offer
- Immediate start available.
- Opportunity to join an established and growing engineering group.
- A varied and hands: on technical role.
- Supportive team environment.
- #J-18808-Ljbffr
Senior IT Engineer in Norwich employer: TipTopJob
At TipTopJob, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional growth. Located in the serene surroundings of Thatcham, Berkshire, our mental health hospital provides extensive benefits, including a competitive salary and opportunities for continuous development, making it an ideal place for dedicated professionals to thrive in their careers while making a meaningful impact on patients' lives.
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We think this is how you could land Senior IT Engineer in Norwich
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We think you need these skills to ace Senior IT Engineer in Norwich
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TipTopJob.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TipTopJob. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TipTopJob
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
