At a Glance
- Tasks: Maintain and repair heating systems in domestic properties, ensuring efficiency and safety.
- Company: Join a leading company committed to affordable heating solutions and excellent client service.
- Benefits: Enjoy a competitive salary, flexible working hours, and a range of employee wellbeing programmes.
- Other info: Opportunities for career progression and professional development in a supportive environment.
- Why this job: Make a real difference in people's lives by providing essential heating services.
- Qualifications: Gas qualifications (CCN1, CENWAT, HTR1, CKR1) are essential for this role.
The predicted salary is between 42000 - 48160 £ per year.
Our client, one of the largest in the industry, is seeking an experienced gas engineer to join a busy team to carry out service and repairs on domestic heating and hot water systems. Our client is a trusted partner to the social housing and public sector, delivering essential and affordable heating, energy savings, and compliance solutions.
Overview of Role
The primary responsibility of the heating engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities
- Carry out service and maintenance works on a variety of domestic properties across the region.
- Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicate updates and progress of work, completing the required paperwork electronically and manually.
- Ensure all health and safety requirements and legislation, including risk assessments, safe systems of work and COSHH records, are adhered to during daily work.
- To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Attributes and Requirements
- Gas qualifications are essential for this role, including as a minimum CCN1, CENWAT, HTR1, CKR1.
- Out of hours evening and weekend cover on a rota basis is required.
- A friendly and professional attitude to build strong relationships with clients and tenants.
- It is important that criminal and reference checks are completed before starting work.
Working Hours
- 5 days per week (Mon–Fri) 8am to 5pm: 40 hrs
- 4 days per week (working days to be agreed) 8am to 7pm, 40 hrs with a shift enhancement of up to GBP 4160 per annum
- 5 days per week (Mon–Fri) 8am to 5.30pm: 42.5 hrs with a shift enhancement of up to GBP 2749 per annum
There is a 1‑hour lunch daily, plus call‑out rota for evenings and weekend work.
What We Offer
- Company vehicle and fuel card
- Uniform and mobile device
- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support: counselling for staff
- Service level awarded annual leave
- Enhanced maternity and paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender and Equality Working Group
- A platform for development, career progression
- Employee Voice programme
- Social activities for all of the teams
Locations: Norwich
Yearly Salary: GBP 42,000 – GBP 48,160
Employment Type: Full‑time
Heating Engineer in Norwich employer: TipTopJob
Our client is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With a commitment to delivering essential services in the social housing sector, employees benefit from flexible working patterns, competitive pay rates, and a range of perks including enhanced maternity and paternity packages, a cycle to work scheme, and opportunities for career progression. Located in Norwich, this role as a Heating Engineer not only provides meaningful work but also fosters strong relationships within the community, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Heating Engineer in Norwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating and gas industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got any certifications or special training, make sure to highlight them during interviews. Bring along any relevant documents or examples of your work to demonstrate your expertise in maintaining and repairing heating systems.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, like our client, and express your enthusiasm for working with them. A friendly email or call can go a long way in making a great first impression.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your qualifications. Plus, it shows you’re serious about joining our team and helps us get to know you better right from the start.
We think you need these skills to ace Heating Engineer in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your gas qualifications and relevant experience. We want to see how your skills match the heating engineer role, so don’t be shy about showcasing your expertise in maintaining and repairing heating systems!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us and how you can contribute to our commitment to excellent client service. Keep it friendly and professional, just like we are!
Showcase Customer Care Skills:Since customer satisfaction is key, make sure to mention any experience you have in dealing with clients and tenants. We love candidates who can communicate effectively and build strong relationships, so let that shine through in your application!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board as a heating engineer. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you brush up on your gas qualifications and relevant regulations. Be ready to discuss your experience with domestic heating systems, as well as any specific challenges you've faced and how you overcame them.
✨Show Off Your Customer Care Skills
Since this role involves a lot of client interaction, think of examples where you've provided excellent customer service. Be prepared to explain how you handle difficult situations and ensure customer satisfaction.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. They might ask how you'd approach a specific repair or maintenance task. Practise explaining your thought process clearly and confidently.
✨Demonstrate Your Team Spirit
This job requires working closely with a team, so highlight your ability to collaborate. Share examples of how you've worked effectively with others in past roles, especially in high-pressure situations.
