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- Tasks: Ensure compliance and quality across multiple locations, driving high standards in safety and operations.
- Company: Join Falcon Group, the UK's largest tower crane supplier with a dynamic work environment.
- Benefits: Enjoy a competitive salary, pension scheme, company vehicle, and enhanced annual leave.
- Other info: Collaborative culture with excellent career development and training opportunities.
- Why this job: Make a real impact on safety and quality in a hands-on role with growth opportunities.
- Qualifications: Experience in compliance or quality assurance, with strong knowledge of health and safety regulations.
The predicted salary is between 45000 - 55000 ÂŁ per year.
Job Type: Full Time, Permanent
Location: Shipdham, Norfolk
Working Hours: Monday to Friday, 8:00 a.m. to 6:00 p.m. with an unpaid lunch break of half an hour.
Salary: ÂŁ45,000.00 to ÂŁ55,000.00 per annum (to be discussed on application and dependent on experience and skills).
Benefits:
- Pension Scheme
- Death in Service
- Company Vehicle
- Company Mobile Phone
- Enhanced annual leave based on service (first increase of one day after 2 years)
Falcon Group encompasses Falcon Tower Crane Services, the largest tower crane supplier in the UK, Falcon Power Generation with 400 generators nationwide, and Falcon Freight operating a fleet of 37 HGV vehicles.
We are seeking a full‑time experienced Compliance and Quality Manager with industry‑specific technical expertise to be based within the Health, Safety and Environmental Department.
The Role:
Working collaboratively across the Group, you will take ownership of depot and field‑based compliance and quality assurance activities, ensuring that all equipment leaving our depots as well as equipment and operations at customer sites consistently meet company standards, manufacturer requirements, and industry best practice. This is a hands‑on role requiring visibility across multiple locations, where you will drive high standards of compliance, safety, and quality throughout the operation.
Key areas of responsibility include:
- Depot compliance and pre‑dispatch assurance, inspection, audit, and quality control
- Safety communication and workforce engagement
- Quality systems and reporting
- Continuous improvement, standards development, and training
Essential Experience and Qualifications:
- Proven experience in a compliance, quality assurance, or audit‑focused role, ideally within a depot, engineering, or field‑based environment
- Strong knowledge of compliance, inspection processes, and pre‑dispatch checks
- Experience conducting internal audits, inspections, and quality control activities
- Working knowledge of quality management systems (e.g. ISO 9001) and continuous improvement practices
- Solid understanding of health and safety regulations and workforce engagement in operational environments
- Experience developing and maintaining compliance documentation, reports, and performance records
- Ability to influence and engage operational teams, driving a culture of quality and compliance
- Full UK driving licence (required for travel between depots and customer sites)
Desirable Experience and Qualifications:
- ISO 9001 Internal or Lead Auditor qualification
- Membership of a professional body such as the Chartered Quality Institute (CQI)
- Experience working with manufacturer standards and industry best practice frameworks
- Knowledge of risk management principles
- Experience delivering training and coaching to operational or field‑based teams
- Background in sectors such as plant hire, construction or engineering
Key Skills and Personal Attributes:
- Excellent communication skills with the ability to deliver excellent customer service on projects
- Capability to work independently and as part of a team with a highly supportive and collaborative approach
- Excellent time management skills to ensure workloads are carried out effectively
- Excellent attention to detail and the ability to work under pressure
- Commitment to safety and following company procedures
- Positive attitude, good timekeeping, and a desire to learn and develop
- Strong problem‑solving abilities and a hands‑on approach to tasks
- Strong work ethic and a can‑do attitude
Compliance and Quality Manager in Norwich employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance and Quality Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their compliance and quality standards, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience in compliance and quality management clearly and confidently. The more you practice, the more comfortable you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Compliance and Quality Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Compliance and Quality Manager role. Highlight your relevant experience in compliance, quality assurance, and any specific industry knowledge that aligns with what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Mention specific examples of how you've driven compliance and quality in previous roles, and don’t forget to show your enthusiasm for the position.
Showcase Your Skills: We want to see your skills in action! Make sure to include any certifications or qualifications you have, like ISO 9001, and detail your experience with audits and inspections. This will help us understand how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Falcon Group.
How to prepare for a job interview at TipTopJob
✨Know Your Compliance Basics
Make sure you brush up on your knowledge of compliance and quality assurance processes, especially those relevant to the engineering or depot environment. Be ready to discuss specific examples from your past experience where you've successfully implemented these practices.
✨Showcase Your Audit Experience
Prepare to talk about your experience with internal audits and inspections. Have a couple of solid examples ready that highlight your attention to detail and how you’ve driven improvements in quality control. This will show that you understand the importance of maintaining high standards.
✨Demonstrate Your Communication Skills
Since this role involves engaging with operational teams, practice articulating your thoughts clearly and confidently. Think of scenarios where you’ve effectively communicated safety protocols or quality standards to diverse teams, as this will be crucial in the interview.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to compliance and quality management. Prepare to explain how you would handle challenges, such as a compliance issue at a customer site or a need for training within a team. This will showcase your problem-solving abilities and hands-on approach.