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- Tasks: Lead a dynamic engineering team and improve service standards in a thriving company.
- Company: Join a reputable leader in commercial catering equipment service and repair.
- Benefits: Enjoy a competitive salary, company car, 30 days holiday, and ongoing training.
- Why this job: Make a real impact by shaping a growing team and enhancing operational excellence.
- Qualifications: Experience in service/repair roles; leadership skills are a plus.
- Other info: Flexible office-based role with opportunities for remote work and travel.
The predicted salary is between 50000 - 55000 £ per year.
Northampton
A GBP 50,000 to A GBP 55,000 DOE + Company Car + 30 Days Holiday + Training and Development
Monday to Friday 09:00 to 17:00
Technical Service Manager required for an independent leader in the service and repair of commercial catering equipment. This is a fantastic opportunity to join a reputable business who value quality and are committed to employee development. This is a unique opportunity to really make a difference and shape a growing team.
The Technical Service Manager role would suit an experienced engineer with strong electrical knowledge. Candidates from any field service background are encouraged. Experience in a managerial role is desirable however this role would also suit an experienced engineer looking for more of an office-based role.
Based from the company’s office in Northampton, the Technical Service Manager will lead an engineering team of approximately 45 engineers and 6-7 area managers. You will play a critical role in establishing and developing standards and processes and will be a key point of contact for engineers when escalating issues.
- Technical Service Manager Role
- Office based with some working from home and travel 2–3 times a month
- Provide leadership to engineering team and act as the central communication link between the team
- Improve engineering and operational standards
- Point of contact for escalation of more complex service and repair issues
- Root cause analysis on repeat faults, complaints etc.
- Technical Service Manager Candidate
- Experience in a service/repair role
- Any field service background: catering, white goods, coffee machines or similar
- Knowledge of H&S
- Leadership experience or engineer looking to step into an office-based role
Technical Service Manager in Northampton employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Technical Service Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Think about how you can demonstrate your experience in managing teams and improving operational standards. We want to see you shine!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss past experiences where you’ve tackled complex service issues or improved processes. This is your chance to show how you can make a difference in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Technical Service Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in service and repair roles. We want to see how your background aligns with the Technical Service Manager position, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your leadership experience and how you can improve engineering standards – we love a proactive approach!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We’re looking for someone who can handle escalations and perform root cause analysis, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TipTopJob
✨Know Your Technical Stuff
Make sure you brush up on your electrical knowledge and any specific technical skills related to commercial catering equipment. Be ready to discuss your past experiences in service and repair roles, as well as how you've tackled complex issues in the field.
✨Show Leadership Potential
Even if you haven't held a managerial role before, think about times when you've led a project or team. Prepare examples that showcase your ability to guide others, improve standards, and communicate effectively, as these are key aspects of the Technical Service Manager position.
✨Understand the Company Culture
Research the company’s values and commitment to employee development. Be prepared to discuss how you align with their mission and how you can contribute to shaping a growing team. This shows you're not just looking for a job, but a place where you can make a real difference.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the engineering team's current challenges, the company's future plans, or how they measure success in this role. It demonstrates your genuine interest and helps you assess if it's the right fit for you.