At a Glance
- Tasks: Lead a new Day Rehab Programme and support service development.
- Company: Join The Forward Trust, a social enterprise making a real difference.
- Benefits: Enjoy flexible working, training opportunities, and generous annual leave.
- Other info: Dynamic role with varied tasks and excellent career growth potential.
- Why this job: Shape recovery journeys and empower individuals to change their lives.
- Qualifications: Experience in service management and strong leadership skills required.
The predicted salary is between 21600 - 21600 € per year.
Location: Northamptonshire
Salary: GBP 21,600 per annum
Vacancy Type: Permanent, Part Time
We're launching a brand new Day Rehab Programme in North Northamptonshire and are looking for a Service Manager to help shape and lead it from the ground up. This is a part-time role (21 hours per week, with flexible working patterns available), offering the chance to build a service that will make a real difference in people's recovery journeys. You'll also support the development of a new LERO, helping it grow towards independence and sustainability, while working closely with the Regional Manager and wider partners.
What you'll be doing
- Lead delivery of the Day Rehab Programme (Self-Help Addiction Recovery model)
- Support the setup and development of a new LERO service
- Line manage a Lead Counsellor, Administrator, and LERO staff
- Work with the Regional Manager on strategy, business planning, and service improvements
- Build and maintain strong relationships with commissioners and key stakeholders
- Ensure accurate data, timely reporting, and full audit compliance
- Monitor performance against service level agreements and targets
What we're looking for
- Experience in service management within health, social care, or substance misuse
- Strong leadership and team management skills
- Confidence working with data, reporting, and compliance frameworks
- Ability to develop partnerships and work collaboratively with external stakeholders
- A proactive, organised, and solutions-focused approach
- Commitment to safeguarding, quality, and continuous improvement
No two days will be the same; you might be shaping service delivery in the morning, supporting your team through supervision in the afternoon, and reviewing performance data or meeting commissioners later in the day. Some flexibility is required, including occasional evening or weekend work, and travel within the region may be necessary.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Benefits
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme: Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Service Manager : Part time in Northampton employer: TipTopJob
The Forward Trust is an exceptional employer, offering a unique opportunity to lead and shape a new Day Rehab Programme in Northamptonshire. With a strong commitment to employee development, flexible working patterns, and a supportive work culture, we empower our staff to make a meaningful impact in the lives of those recovering from addiction. Our comprehensive benefits package, including wellbeing days and a contributory pension scheme, ensures that our employees are valued and supported in their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager : Part time in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Service Manager : Part time in Northampton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in service management, especially in health or social care, and show how your skills align with our mission at The Forward Trust.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've successfully led teams in the past, particularly in fast-paced environments. This will help us understand how you can support our Day Rehab Programme.
Be Data Savvy:Since this role involves working with data and compliance, don’t shy away from mentioning your experience with reporting and performance monitoring. We love candidates who can demonstrate their ability to use data effectively!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at TipTopJob
✨Know the Programme Inside Out
Before your interview, make sure you thoroughly understand the Day Rehab Programme and its Self-Help Addiction Recovery model. Familiarise yourself with how it operates and think about how your experience can contribute to its success.
✨Showcase Your Leadership Skills
Prepare examples of your past leadership experiences, especially in health or social care settings. Be ready to discuss how you've managed teams, supported staff, and improved service delivery in previous roles.
✨Data is Key
Since the role involves working with data and compliance frameworks, brush up on your skills in these areas. Be prepared to discuss how you've used data to monitor performance and ensure compliance in your past positions.
✨Build Relationships
Think about how you can demonstrate your ability to build strong relationships with stakeholders. Prepare examples of how you've successfully collaborated with external partners or commissioners to achieve common goals.
