At a Glance
- Tasks: Support the Digital and Data team by managing documentation and ensuring quality governance processes.
- Company: Join a forward-thinking organisation committed to public service excellence.
- Benefits: Generous pension contributions, 25 days annual leave, flexible working options, and career development.
- Other info: Empowering environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by ensuring high standards in governance and documentation.
- Qualifications: Strong communication skills, experience with statistics, and proficiency in Microsoft applications.
The predicted salary is between 35663 - 35663 £ per year.
Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading
Salary: A GBP 35,663 per annum
Vacancy Type: Permanent
Apply before 11:55 pm on Tuesday 16th June 2026
Job Summary
The role will support the Digital and Data Directorate Senior Management Team (SMT) by ensuring all directorate documentation, including customer‑facing materials, is maintained to the highest standard. The postholder will deliver quality service, ensuring robust governance processes are in place and act as a key contact for corporate governance requirements, directorate planning, and reporting.
Benefits
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday.
- Flexible working options where we encourage a great work:life balance.
Responsibilities
- Obtaining and collating statistical data or other information for directorate reporting or in response to high‑level queries, such as parliamentary questions.
- Assuring the Digital and Data senior team by keeping directorate plans current and managing the directorates’ progress on audit recommendations.
- Working directly with the Senior Management Team and Digital and Data PA, attending meetings as necessary, involving initiatives across the directorate, and logging and following up on action points.
- Ensuring that governance processes are in place, that team risk registers, PDP logs and planning documents are being maintained; providing a quality review and assurance role for key directorate products.
- Compiling any statistical information that may be required to enable responses to Parliamentary Questions, other corporate queries, Cabinet Office, and HM Treasury returns.
- Quality assuring the information from other team members for inclusion in any response of this type.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
Person Specification
Required Experience
- Excellent verbal and written communication and stakeholder relationship skills with people from all grades and working backgrounds.
- Experience of compiling and analysis of statistics and use of reporting tools.
- Strong practical day to day knowledge of Microsoft applications, particularly Word, Excel, Teams, and SharePoint.
- Experience of managing documentation and governance processes with an eye for detail.
Behaviours
- Managing a Quality Service
- Working Together
- Delivering at Pace
Business Support Manager in Newcastle upon Tyne employer: TipTopJob
As a Business Support Manager within our organisation, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. With an impressive employer pension contribution of 28.97% and generous annual leave that increases with service, we foster a culture of flexibility and work-life balance, ensuring you can excel both personally and professionally. Join us in one of our vibrant locations, where your contributions will directly impact the quality of service we provide to the public, all while being part of a team that values collaboration and excellence.
