At a Glance
- Tasks: Coordinate servicing and repairs for heavy plant equipment, ensuring smooth operations.
- Company: Leading UK dealership in the heavy plant industry with a focus on service excellence.
- Benefits: Generous holiday, health cash plan, free physio, and enhanced pension options.
- Other info: Fast-paced environment with opportunities for career growth and development.
- Why this job: Join a dynamic team and make a real impact in the heavy plant sector.
- Qualifications: Technical knowledge of heavy plant and strong customer service skills required.
The predicted salary is between 32000 - 38500 € per year.
We are a leading UK dealership specializing in heavy plant and are looking for a Service Coordinator to manage end‑to‑end servicing and repair activities, ensuring efficient operation of engineering resources and maintaining high service standards.
Location: Brownhills
Salary: GBP 32,000 – GBP 38,500 DOE + benefits
Responsibilities:
- Coordinate engineer diaries, materials, labour and other resources for efficient completion of jobs.
- Quote for additional repairs identified.
- Ensure compliance with all processes and dealer operating standards.
- Adhere to timeframes and technical information, closing all jobs in a timely manner.
- Strive to meet relevant KPIs.
- Work one Saturday morning every four, with time off in lieu.
Qualifications:
- Technical understanding within the heavy plant industry is essential.
- Excellent customer service skills, both over the phone and email.
- Understanding of mechanical terminology and ability to read and interpret technical reports.
- Strong IT skills.
- Ability to work in a fast‑paced environment with conflicting priorities.
- Ability to manage resources through planning and coordinating.
Benefits:
- 25 days holiday + bank holidays.
- Health Cash Plan.
- Free physio access.
- 24/7 GP service.
- Enhanced sick pay.
- Family leave.
- IVF support.
- Retirement support.
- Enhanced pension.
- Cycle to work.
- Discounts platform.
Service Co:ordinator Brownhills in Market Drayton employer: TipTopJob
As a leading UK dealership in the heavy plant sector, we pride ourselves on being an excellent employer that values our employees' growth and well-being. Our Brownhills location offers a supportive work culture with a focus on teamwork and efficiency, alongside competitive benefits such as a health cash plan, enhanced pension, and generous holiday allowance. Join us to be part of a dynamic team where your technical skills will be recognised and developed, ensuring a rewarding career path in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Co:ordinator Brownhills in Market Drayton
✨Tip Number 1
Network like a pro! Reach out to people in the heavy plant industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to service coordination and technical knowledge. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've handled challenging situations in the past. This will demonstrate your ability to maintain high service standards.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Co:ordinator Brownhills in Market Drayton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Coordinator role. Highlight your technical understanding of heavy plant and any relevant experience you have in coordinating resources. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your customer service skills and how you can help us maintain high service standards. Keep it engaging and personal!
Showcase Your IT Skills:Since strong IT skills are essential for this role, make sure to mention any relevant software or tools you’re familiar with. We love tech-savvy candidates who can adapt quickly to our systems!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at TipTopJob
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to heavy plant machinery. Familiarise yourself with common mechanical terminology and be ready to discuss how you've applied this in previous roles. This will show that you understand the industry and can hit the ground running.
✨Show Off Your Coordination Skills
Prepare examples of how you've successfully managed resources, like engineer diaries or materials, in past positions. Think about specific situations where you had to juggle multiple tasks and how you ensured everything ran smoothly. This will demonstrate your ability to thrive in a fast-paced environment.
✨Customer Service is Key
Since excellent customer service skills are crucial for this role, be ready to share instances where you’ve gone above and beyond for clients. Whether it was resolving an issue over the phone or through email, highlight your communication skills and how they contributed to customer satisfaction.
✨Be KPI Savvy
Understand what KPIs are relevant to the role and think about how you’ve met or exceeded them in your previous jobs. Be prepared to discuss how you track progress and ensure compliance with processes, as this will show your commitment to maintaining high service standards.
