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- Tasks: Support hospitality operations in housekeeping, tearoom, and events at Ampleforth Abbey.
- Company: Join the UK's largest Benedictine monastic community in a beautiful setting.
- Benefits: Enjoy free lunch, discounts, and a matched pension scheme.
- Other info: Casual hours with opportunities for personal growth in a unique environment.
- Why this job: Be part of a supportive team and make guests feel welcome.
- Qualifications: Friendly, reliable, and able to work weekends and holidays.
The predicted salary is between 10 - 12 £ per hour.
Salary: Hourly, dependent on experience and skills + Benefits
Hours: Casual / as and when required with weekend and bank holiday working.
Based at Ampleforth Abbey YO62
Closing date: 31st May 2026 (we may close the role earlier than this date if we receive a high level of interest).
Benefits
- Up to 8 employer-matched pension
- Life assurance
- Free lunch during working hours
- Free on-site parking
- 20% discount at the Tea room and Abbey Shop
- Cycle to Work Scheme
- Christmas Closure
- Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow
- Employee Assistance programme
- Retail savings platform
- 50% discount on fitness suite, swimming and other activities at St Albans Centre
About Ampleforth Abbey
Ampleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.
The Role
We are seeking a reliable and flexible General Hospitality Assistant to support our hospitality operations across housekeeping, the tearoom, and events. This is a varied, hands-on role ideal for individuals who enjoy working with people and being part of a supportive team. The position is casual and hours are offered on an as and when required basis. Shifts will include weekends and bank holidays.
Main Responsibilities but not limited to:
- Housekeeping
- Cleaning guest bedrooms and bathrooms to a high standard
- Cleaning public areas across the Abbey site
- Undertaking deep cleaning tasks as required
- Serving hot drinks and food to guests
- Preparing drinks and light refreshments
- Clearing and cleaning tables
- Providing friendly and efficient customer service
- Assisting with the service of lunches and dinners
- Supporting guests attending events, retreats, and functions
- Helping with room set-up and clear-down
- Directing guest parking and offering general assistance
Skills and Attributes
- Friendly, approachable, and professional
- Reliable and flexible with availability
- Comfortable working as part of a team
- Able to work independently when required
Essential Requirements
- Own transport is essential due to the Abbey’s remote location
- Willingness to work weekends and holidays
- Ability to undertake physical tasks such as cleaning and standing for periods
Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.
Interested? If you feel that you possess the relevant skills and experience, then please submit your CV.
Hospitality Assistant in Malton employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant in Malton
✨Tip Number 1
Get to know the Abbey! Before your interview, take some time to learn about Ampleforth Abbey's mission and values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Hospitality Assistant, you'll be working closely with guests and team members. Role-play common scenarios with friends or family to boost your confidence and ensure you can provide that friendly, efficient service they’re looking for.
✨Tip Number 3
Be flexible and ready to adapt! Since the role is casual and hours vary, highlight your availability and willingness to work weekends and bank holidays. Show them you’re the go-to person when they need extra hands on deck!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Ampleforth Abbey. Don’t miss out on this opportunity!
We think you need these skills to ace Hospitality Assistant in Malton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Hospitality Assistant role. Highlight any previous experience in hospitality, customer service, or teamwork to show us you're the right fit!
Show Your Personality: We love friendly and approachable candidates! Don’t be afraid to let your personality shine through in your application. A little warmth can go a long way in making a great first impression.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points for easy reading and make sure to include all relevant information without rambling. We appreciate clarity!
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to us quickly and efficiently, so we can review it as soon as possible!
How to prepare for a job interview at TipTopJob
✨Know the Abbey's Mission
Before your interview, take some time to understand Ampleforth Abbey's mission and values. Familiarise yourself with their commitment to faith and service, as this will help you align your answers with what they’re looking for in a Hospitality Assistant.
✨Showcase Your Flexibility
Since the role requires casual hours and weekend work, be prepared to discuss your availability. Highlight any previous experience where you’ve had to adapt to changing schedules or work in a team environment, as this will demonstrate your reliability and flexibility.
✨Emphasise Customer Service Skills
As a Hospitality Assistant, providing excellent customer service is key. Think of specific examples from your past experiences where you’ve gone above and beyond for customers. This will show that you’re friendly, approachable, and professional—qualities they value highly.
✨Prepare for Practical Questions
Expect questions about how you would handle specific situations, like cleaning tasks or serving food in the tearoom. Practise your responses to these scenarios, focusing on your attention to detail and ability to work independently or as part of a team.